Jaclyn McQuaid, president and managing director of General Motors Europe, is to launch the latest series of automotive industry leadership interviews hosted by the Women Automotive Network.
The network’s mission is to work collaboratively with members to inform and liaise on hot topics with the monthly sessions welcoming a well-known host from the industry, who discusses in detail key topics relevant to the automotive sector.
The team also welcomes people who have ‘unique’ stories that the network would benefit from hearing.
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Spotlight on the customer
In this issue:
What consumers really want - trends and habits dealers must understand to provide the right buying experience
Barriers to EV purchase - many private motorists need extra help before they take the plunge
Delighting used car buyers - it's essential for retailers to offer tailored experiences and great value
Aftersales customer care - valuable interactions are vital as dealerships face fishing in a diminishing pool
A customer-first future - Steve Young, ICDP MD, gives AM an exclusive insight.
Read nowAuthor:
Aimee Turner
Deputy editor
AM deputy editor Aimée Turner has been a specialist B2B editor and journalist covering the international transportation sector for more than 20 years.
She has specialised in the significant safety, regulatory, and environmental issues that impact advanced technology businesses in the pursuit of more efficient, safer and sustainable transportation modes.
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