Nissan’s UK dealer network will all be using CitNOW video technology in their aftersales departments from April 1.
Vauxhall claims the new Vivaro, which shares its design with the Renault Trafic, combines the functionality of a light commercial vehicle with the comfort and design flair of a passenger car.
Service advisors are key to dealership profitability but only if general managers adopt techniques which have been honed in the showroom, according to Karl Davis, managing director at Coachworks Consulting.
Jessica Wilkie of digital advertising agency Wunderman believes marketers should not get carried away with how technology is changing consumer behaviour online.
Nissan and Renault will be moving closer together as the alliance looks to share management teams, engineering and manufacturing in a bid to save €4.3 billion (£3.6bn) a year by 2016.
A customer is suing a US dealership for false imprisonment after claiming it forced her into buying an SUV after closing hours.
Trader Media Group has rebranded to take on the name of its most significant division Auto Trader.
Buyers of Audi's best-seller, the A3, will be able to specify softer standard suspension at no extra cost even when they buy top-line models that are normally fitted with firmer sports suspension.
Toyota GB is once again backing BEN, the automotive industry charity, by supplying a new RAV4 for use by the team at its northernmost residential centre.
Volkswagen Group UK has been awarded ‘Top Employer’ status by the Top Employers Institute for its commitment to developing talent and offering a first-class working environment.
Dealers can use social media channels to differentiate themselves from the competition and to display the culture of their business, according to social media expert Andrew Lloyd Gordon.
The new director of Mini in the UK, Chris Brownridge, is adamant that the familiar design of the next generation hatch will not impact on sales.
AM talks to Ford of Britain managing director and chairman Mark Ovenden.
Skoda UK has appointed Martin Barrow-Starkey as its new head of operations, where he will be responsible for vehicle sales (retailer and fleet).
Used lubricants can make your dealership money
Big data and the internet are changing how companies need to engage consumers. Professor James Intriligator told the AM & AutoTrader Digital Marketing Conference how consumers are not just focused on the cost of things.
UK consumers spend more time browsing websites on mobiles and tablets than on desktop PCs and motor retailers need to ensure their websites are responsive and optimised for a variety of devices, Auto Trader market research director Nick King told delegates at the AM & Auto Trader Digital Marketing Conference.
Online auctions are no longer just used to dispose of vehicles – now they generate revenue, too. AM talks to seven dealers on how they have adapted to internet remarketing
Marketing Delivery has appointed Vernon Martins as its national business development manager.
Auction company Manheim has acquired Shotts Motor Auctions, the Lanarkshire-based remarketing business.
The impending legislation regarding consumer credit agreements and GAP products should be welcomed in the motor retail sector as an opportunity to demonstrate a ‘customer first’ approach to business.
Duncan Movassaghi has been appointed to the role of head of service and parts for Volkswagen Passenger Cars, replacing Stephen Butt who will move next month to Porsche GB as general manager – ownership.
Citroen has launched two new DS3 special editions in time for the March plate change.
Beware car brands creating expectations that dealers cannot deliver
Saab owners are being offered a free replacement bonnet badge as an incentive to take part in a free health check campaign by its authorised repair network.
Chinese-owned manufacturer is expanding its model range and UK dealer network
A candid insight into the work of Rolls-Royce Motor Cars will air on TV next week.
Automotive industry charity BEN is offering an early bird 10% discount for those booking a place at its annual ball before the end of March.
Audi has previewed advanced traffic light recognition technology which could make driving through towns and cities easier.
Rising new car registrations and longer lasting cars combined to push up the UK car parc by more than 436,000 units, according to a new study by The Society of Motor Manufacturers and Traders (SMMT).
