Achieving a plan for every customer, tailored to their needs and wishes, may sound like hard work, but it is entirely possible. And the reward is mighty.
Ford has introduced a new service app for its drivers providing local information and emergency advice, plus the ability to locate a dealer and book a service.
Cambria Automobiles has this morning reported a rise in turnover of 18.6% and profit before tax of 63.8% for the six months to February 28.
Bradford-based retailer JCT600 has reported record revenues of £1.025 billion in the year to December 31, 2014.
A county court case, running for more than three years against Frontline Solutions UK Ltd, has been settled out of court.
Auction firm City Auction Group has created a new fleet management department, following significant growth and development of its corporate vendor portfolio.
The 2016 AM Awards will be held on Thursday, February 11.
Mini is billing it as the sportiest Mini ever, and it will cost from £23,050. The new Mini John Cooper Works is on sale, offering buyers 0-62mph in 6.3 seconds.
Figures from the Finance & Leasing Association (FLA) show consumer new car finance volumes rose 6% in Q1 2015.
Listening to and rewarding employees gets the best from them, Swansway director Peter Smyth will tell the AM & IMI People conference
A consumer who booked a test drive in a new Infiniti Q50 received a surprise visit from the brand’s F1 racing driver Daniel Ricciardo.
PSA bosses have revealed how they were tackling the “incredibly disappointing” opinion dealers have of Peugeot and Citroen.
Lookers has recently focused its efforts on developing its culture, with programmes aimed at enhancing the experience of its staff, in the knowledge that this will have a positive impact on the customer experience.
Pendragon forecasts the UK’s new car and used car markets to remain in growth in 2015.
Pendragon has described its 2015 first quarter trading as “excellent” and says its underlying profit before tax increased by 10.4%.
Actor Idris Elba has broken the historic ‘Flying Mile’ UK land speed record set by Sir Malcolm Campbell in 1927, in a Bentley Continental GT Speed.
Franchised dealers are missing out on more than £450million worth of revenue by failing to sell ‘Red work’ identified during vehicle health checks, according to BTC.
Seat has unveiled the newly updated Ibiza model, which is due in UK showrooms in the autumn.
Black Horse managing director Chris Sutton is to retire from the motor finance provider this summer.
A customer presented Watford Audi with a £714 bill for dinner after the dealership offered her a free meal as an apology for a mishap with a car she was buying.
Online tyre retailer Blackcircles.com has been sold to Michelin for £50 million, making its founder Mike Welch a multi-millionaire.
Capita has urged garages to think twice about fitting a part supplied to them by a customer and not from a traceable supply route, at the IAAF’s latest network breakfast meeting.
EMaC has partnered with Suzuki GB for the provision of its national service plan product.
The average UK motor dealership produced recorded a profit of just under £93,000 in March.
April's new car market ended up 5.1% year-on-year at 185,778 registrations, the strongest April result in a decade.
Bristol Street Motors Nissan in Darlington has received the Nissan Customer Quality Retailer award for a third consecutive time.
Alphera Financial Services has been named Independent Finance Provider of the Year in the Motor Finance Europe Awards 2015.
Volkswagen Van Centre Birmingham has appointed Kevin Brown as its new head of business.
Peugeot dealers are going to offer consumers test drives in the Volkswagen Golf and Ford Focus, alongside the 308, from May 11 until May 25.
Volkswagen is backing an "As Good As New" used car campaign with finance discounts and free servicing in order to tempt consumers to its dealerships.
