Personalisation has been flagged by iVendi as the future of online motor retail, as it claims tailored customer journeys delivered the best results.
EMaC will provide free training to motor dealers to help them maximise aftersales opportunities.
Volvo’s UK dealers have today begun online sales of new cars, giving customers free choice of how they fund their purchase and the ability to sign electronically at Volvo Online.
The Finance and Leasing Association (FLA) has relaunched its Specialist Automotive Finance (SAF) programme with an improved range of training options for dealership staff.
There needs to be a sweeping change in the role of technology both at the point of sale and online, placing consumers in control of their finance experience and just as importantly to provide lenders with a rigorous record of the customer’s finance buying experience.
Newton Honda has given the star treatment to its longest-standing customer, 92-year-old Mr Bickerstaff, who has been with the dealership for more than 40 years.
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Conservative party MP Jo Johnson will entertain guests at this year’s AM100 Dinner after dealers hear about the latest industry profitability trends.
Startin Group has doubled its Suzuki representation with the opening of a new Redditch dealership just 10 months after it joined the Japanese brand’s franchised retail network.
Guthrie Brothers is set to end 70 years in the car retail trade when its Montrose Ford dealership closes its doors for the final time to make way for a drive-through coffee shop.
Baylis Group has secured the future of 30 employees at its Cirencester Vauxhall dealership after it was served notice on its site ahead of its redevelopment as a food destination.
Lexus has been named as the Best Manufacturer in the Auto Express Driver Power Survey for the third consecutive year.
Hendy Group has begun a countdown to the opening of a new 200-car Hendy Car Store used car supermarket in Dorset.
Skoda has opened the order books for its new Scala hatchback, with prices starting from £16,595.
Motorpoint has put itself at the top of the podium for marketing exposure by support vehicles for a series of high-profile charity runs to be held over the next six months.
Aftersales 'bells and whistles' won't count for much if the fundamentals of service are missing
Autobase has opened MG’s 92nd franchised dealership in Wednesbury as part of a dual-brand showroom.
Google Maps has launched a new function which delivers real-time search results detailing electric vehicle (EV) charge point availability.
PPI continued to account for the vast majority of complaints received by the Financial Conduct Authority (FCA) as the overall number of consumers demanding redress declined by 5% in the second half of 2018.
Gordon Lamb’s £.5 million Chesterfield Land Rover dealership gained a ministerial seal of approval when Toby Perkins MP paid a visit to the new Arch Concept facility.
SsangYong Motors UK has launched its inaugural vehicle technician apprenticeship, which is nationally-recognised by the Institute of the Motor Industry (IMI).
Lind Group is preparing to create a 27,200 square foot Porsche showroom in Norwich which will double its representation with the German performance car brand.
Despite the delay to Brexit and a broadly flat Q1 for private registrations (down 0.8%), UK customers are continuing to buy cars.
Plummeting Ford Mondeo and Fiesta registrations drag Ford below 10% market share for first time since 1911
Automotive employers are increasing salaries to attract workers as Brexit uncertainty and ongoing industry training issues shrink the pool of potential recruits
In 2016, 52% of respondents to our Brexit poll said they wanted to leave the EU. Now, as we face six more months of uncertainty 60% want to remain.
To offset the risk of gridlocked ports and 10% tariffs in the event of ‘no deal’, some vehicle manufacturers pushed as much stock as possible into the UK in Q1
Direct Line has teamed up with Thatcham Research, DG Cities and the Women’s Engineering Society to deliver a view of the car workshop of the future in a bid to attract an new generation of technician talent.
The divisional director of Pendragon’s loss-suffering Car Store used car retail network is away from the business on ‘gardening leave’, AM has discovered.
The Jaguar I-Pace SUV elecric vehicle (EV) has been crowned World Car of the Year and is the first model to top three separate categories in the awards.
