The only carmakers to feature in the UK's top 50 organisations for customer service, the UK Customer Satisfaction Index, are Asian brands Suzuki, Hyundai, Kia, Toyota and Honda.
Pendragon has officially opened a new £3 million Evans Halshaw FordStore car dealership in Chester.
Aston Barclay has reported an 8.5% rise in the value of used cars in 2019 as every single market segment delivered a price increase.
Aston Martin has announced a series of key leadership appointments after news that a consortium led by F1 race team owner Lawrence Stroll has acquired a 17% share of the British sports car maker.
Mercedes-Benz UK has appointed Mercedes-Benz Financial Services’ customer operations director Sally Dennis as its new used cars and remarketing director.
TrustFord has hosted an official opening event for its new Colchester Quick Lane fast-fit aftersales centre.
Jaguar Land Rover (JLR) chief executive Ralf Speth will step down when his contract ends in September.
Hyundai Motor UK has claimed that it will significantly ramp-up the availability of its Kona Electric EV in order to cut delivery times.
Volvo Car UK will aim to recruit 130 new apprentice technicians to maintain a flow of new workshop talent for its franchised car retail network.
Order books have been opened for the new Volkswagen e-up! with the updated model offering a 159-mile zero-emission range and a £19,995 entry point to VW EV ownership.
Vertu Motors has welcomed experienced car retailer Justin Boon back to the Mercedes-Benz Aylesbury car and van dealership as general manager.
The Society of Motor Manufacturers and Traders (SMMT) has once again renewed its call for a UK-EU free trade deal after its 2019 car manufacturing data revealed a 14.2% decline in production.
Used car dealers’ efforts to “buy up as much stock as physically possible” saw January buck an eight-year trend of declining January values with a 0.6% increase, Cap HPI data has indicated.
Inchcape has appointed BP’s chief marketing officer, global retail and senior vice president, Alexandra Jenson, as a non-executive director.
As we enter a new decade, it’s a perfect time to take stock and review the current aftersales journey and how this can be improved to be a key revenue driver for dealers.
Renault has appointed former Seat president Luca De Meo as its new chief executive more than a year after the departure of Carlos Ghosn from the brand.
The National Franchised Dealers Association (NFDA) has called on the Driver and Vehicle Agency (DVA) to allow franchised car dealers to carry out MoT tests as part of a reform of testing legislation in Northern Ireland.
Seat has revealed the new third-generation Leon, which will reach dealership showrooms in March.
UK car dealers have joined 17,500 colleagues from across the globe in being part of a “Brand Experience New Volkswagen” congress in Wolfsburg.
AutoProtect Group has appointed Tara Williams to the newly-created role of chief risk and compliance officer.
Pendragon has claimed that its performance “improved significantly” during the second half of 2019, as it carried out the closure of 22 of its nationwide Car Store used car dealership sites.
Sytner Group’s North East Mercedes-Benz division has been awarded the German brand’s Retailer of the Year accolade.
Citroën UK has announced the appointment of Eurig Druce as its managing director.
A manufacturer-led rush to clear their stocks of vehicles with high CO2 emissions levels contributed to a 21% increase in new car registrations across Europe in December, JATO Dynamics has claimed.
One in two of 300 employers surveyed by CV-Library believes discrimination about class is an issue when hiring.
The Finance and Leasing Association (FLA) has said that the used car finance market looks poised to deliver “record levels of new business” in 2019 as it revealed its results for November.
Two in three car buyers search on at least three motor advertising websites when trying to find their next car, according to research by Insight Advantage
Auto Trader’s fastest selling used car of 2019 – the Renault ZOE electric vehicle (EV) – has retained its status as the platform’s most desirable vehicle in the first month of 2020.
SsangYong UK is in celebratory mood after a group of apprentice technicians completed the first module of its Institute of the Motor Industry (IMI) approved apprenticeship programme.
Kia Motors UK urged its franchised car retail network to “take charge” in 2020 as it prepares for the arrival of a new crop of electric vehicles (EV) – including the new e-Niro and Soul EV.
