First class aftersales services are key to securing repeat custom – that’s the message to the industry from Toyota, whose Lexus subsidiary came top in the 2004 BBC Top Gear consumer satisfaction survey for the third consecutive year.
The aftermarket is being urged to back just one biennial event in order to cut costs for exhibitors and increase efficiency.
The garage which introduced Saab to the Highlands has changed hands after 24 years. Inverness-based Caberfeidh Motors managing director John Mackenzie has sold his Harbour Road showroom and workshop to the County Saab Group, based in Ayr, which also has a Saab franchise in Milton Keynes.
F&I provider GE Capital Woodchester has announced a programme of restructuring.
Jaguar has been criticised for failing to consult trade unions on plans to reorganize the business and cut 1,150 jobs.
China has seen its automotive industry stall after the latest figures from the China Association of Automobile Manufacturers indicated a monthly drop off in production and sales.
Prices for the new Citroen C4 will start at £11,095 for the three-door 1.4i 16V VT and to £18,395 for the range topping five-door 138hp 2.0HDi Exclusive.
Premier Propshaft, part of the DSJ Group of aftermarket suppliers, has launched a new website www.premierpropshafts.co.uk providing online information and technical support for customers
Western European car sales are continuing look shaky with the latest figures from the Association of European Auto Manufacturers (ACEA) illustrating a 3.5% monthly slide on last year's totals.
Hundreds of accidents could be prevented every year if more new car buyers selected electronic stability programmes (ESPs) from vehicle options lists.
Nissan is reporting improvements in residual values as a result of changes to its fleet strategy over the past 12 months.
Sales of cars between motor trade professionals must be declared at open market rates under a VAT law being introduced in the UK to prevent illicit cut-price declarations restricting the amount of sales tax actually paid.
A Bill has today been introduced in the House of Commons calling for the mandatory regulation and licensing of the vehicle servicing industry.
Ford has announced prices for its new Fiesta ST and Zetec S.
Porsche has announced the highest profit in its corporate history during the 2003/04 fiscal year, which closed on July 31.
Honda has announced that it will be releasing its revised CR-V model in time for Christmas.
Manufacturers are being warned the cost burden they are placing on their franchisees threatens to cripple the industry.
Ford motor racing engine manufacturer Cosworth has been sold to the owners of the Champ Car series, Kevin Kalkhoven and Gerald Forsythe.
Jaguar has reaffirmed its commitment to Coventry after it unveiled the first details of its new science and business park which will be built in the city.
One of the motor industry's leading experts has accused Proton of failing to invest in Norfolk car maker Lotus.
Sir Nick Scheele is set to quit his job as worldwide president of Ford at the end of the year.
The Society of Motor Manufacturers and Traders plans to set up a new interest group to cover all aspects of vehicle glazing.
MG has released details of its new GT concept.
The Toyota Prius has been voted 2005 European Car of the Year.
Toyota has added a new model to its RAV4 line up with the new five-door XT5 on sale from December 1.
Lotus is to make 350 non-manufacturing staff redundant following the cancellation of an engineering consultancy project for an unnamed vehicle manufacturer.
MG Rover says it has substantially grown its presence overseas, now having importers in 52 international territories, adding 356 dealers outside the UK and Western Europe.
BMW's UK chief has branded MG Rover bosses as the “unacceptable face of capitalism
A number of new cars fail to provide adequate protection in the event of a low-speed accident, a crash-test study has revealed.
Subaru-maker Fuji Heavy Industries has posted a 71% jump in quarterly operating profit and is keeping its full-year forecasts intact as it expects the new Legacy to drive a further recovery.
