The rise in customer complaints about poor service levels has led aftermarket specialists Automotive Advantage to sign up with the British Standards Institution (BSI) to spearhead the development of an aftersales and repair industry service standard.
Volkswagen admitted it was steeling itself for continuing tough market conditions in Europe, revealing that profits will not meet expectations.
A Californian car dealer emerged yesterday as the latest front-runner to become US Ambassador in London.
New car registrations in Scotland last month fell 16.13% year-on-year to 5,424 units.
All the glitz and the glamour of the show in pictures.
Between February and July more than £41 billion is set to be spent on buying cars in the UK, according to research by Sainsbury's Bank.
Smart has unveiled two new style concepts for its ForFour at the Geneva Motor Show.
Isuzu is extending its Rodeo price cut campaign with savings of over £2,000 on the new pickup range.
Volkswagen has teamed up with Nokia Automotive to become the first car company to offer their customers a factory-fitted automotive communication device.
Hi-Q, the fast-fit UK operator, has appointed Nikki McCluney as its new marketing manager.
Just Car Clinics Group, the independent collision repair chain with 13 vehicle collision repair centres, has announced its preliminary results for the year ended December 31, 2004.
A couple from Newcastle have been picked from hundreds of entrants to win £2,000 worth of free petrol in a nationwide competition provided by Benfield Nissan.
The popularity of diesel cars could be a short-lived, according to leading automotive analysts.
The second Retail Motor Industry accident repair industry forum will take place at the RMI’s head office in London on March 17.
The European Court of Justice has decreed that services provided to insurance companies, such as claims handling and IT support, should not be VAT-exempt.
Seven motor insurers including Co-Operative Insurance Services, Fortis, Highway, MMA and Provident, have united the potential of recycled body parts to reduce repair costs and extend the life of older vehicles involved in collisions or MoT failures.
County Garage, which operates the CG Ford dealerships in Carlisle, Penrith and Workington and the Gilligan Jaguar dealership in Carlisle, has announced an agreement in principle to sell the business.
February new car registrations were down 14,368 units or 15.7% to 77,092 as the industry geared up for a busy March plate change.
Caffyns lost 10% of its value on the stock market after warning of poor car sales.
Portfolio Europe has sealed a pan-European contract with Lexus Europe to provide retail marketing services to its dealer networks in several countries.
The Gates of Dunmow Mitsubishi dealership has opened for business.
EuroNCAP crash test results issued this week show how new car safety is improving, particularly for pedestrians, according to the Society of Motor Manufacturers and Traders.
Toyota has launched its new Aygo (pronounced eye-go) super-mini at the Geneva Motor Show.
Renault is withdrawing the Vel Satis from its UK range in the face of poor sales.
Sytner (AM100 placed 6th) has opened a new Mercedes-Benz of Cheltenham and Gloucester dealership in Staverton, costing £5.5m
The head of Mercedes Car Group, Eckhard Cordes, has described the Smart brand as a ‘disaster’ – but still insists it has a future.
Car service suppliers have been raising prices in the last decade to offset a decline in demand for servicing.
Subaru has launched its new two seater R1 mini-car and the B9 Tribeca seven-seater crossover model at the Geneva Motor Show.
Dealers are being urged to promote the new green label initiative to maximise sales from eco-conscious customers.
Michelin has committed to a ‘multi-million pound’ investment package for ATS Euromaster in 2005.
