Dealers using AI-powered chatbots saw a 43% month-on-month increase in customer conversations in January, with a conversion rate of 48%, according to new data.
Greenhous Group has opened its first Leapmotor location at its showroom in Telford.
Nearly two thirds (62%) of UK dealers believe EVs are the biggest challenge to their business, according to data from Startline Motor Finance.
Mazda has recognised the top performing dealerships, across the sales and aftersales departments in its annual All-Stars awards.
Steven Eagell Group secured seven awards as part of Toyota’s Best Retailer in Town Awards and the Lexus’ Centre of Excellence Awards.
There can be price differences of 10% in favour of some used electric cars compared with their ICE equivalents, according to data from CarGurus.
Manual transmissions are seeing an inevitable decline in the UK as automatics now make up a third of total UK car parc, according to Cap HPI data.
Farizon has now officially launched orders for its new SV electric van with prices starting from £45,000.
Plug-in van customers will continue to benefit from up to £5,000 off an electric van after the plug-in grant was extended until April 2026.
The Alliance Automotive Group (AAG) has opened the door for 1,200 of its UK garage network partners to sign up to The Motor Ombudsman code of practice.
BMW is delaying the reintroduction of electric vehicle production to its Oxford Mini plant due to “multiple uncertainties facing the automotive industry”.
The positive start to the year experienced in the UK’s wholesale vehicle market has continued into February, according to members of NAMA.
Carsa has partnered with HiQ to offer aftersales services to customers at two new locations in Greater Manchester and Leicestershire.
The AA has partnered with Natwest’s Boxed banking-as-a-service to offer financial services to millions of motorists.
Dealer Auction has recorded a 73% spike in bidding activity for hybrids and EVs in January in a vote of confidence for the alternative fuel used car market.
Arnold Clark has expanded its used luxury and supercar concept Luxe to a second location with a showroom in Glasgow.
Grainger Motor Group has expanded with major brand partner Kia with a sixth location at its EMG Kia showroom in Stapleford, to the south of Cambridge.
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Dealer tech firm Pinewood Technologies Group is making a £33 million acquisition of Dubai-based artificial intelligence and machine learning company Seez, with an aim to enhance its offerings to motor retailers.
Paint and bodywork repair specialist Revive! franchisees are expanding into new territories under a groundbreaking initiative from the company’s Executive Leadership Programme (ELP).
Aird Motors, DM Keith and Proven Motor Company were among the UK's top performing Subaru dealers who collected trophies at the brand's annual conference and awards event.
A shortage of test stations capable of MOT testing heavy electric vans has led fleet operators to call for action.
Warranty Solutions Group (WSG) has announced an exclusive partnership with EV salary sacrifice provider Loveelectric to offer comprehensive cosmetic and alloy protection as part of its optional zero risk guarantee cover.
The Renewable Energy Association (REA) is lobbying the UK Government for a range of measures to cut transport emissions, including making salary sacrifice schemes for electric vehicles (EVs) mandatory for medium and large businesses.
Toyota has developed a new hydrogen fuel cell system, with improved range and significantly lower costs, which it wants to start putting into cars and commercial vehicles.
The first delivery of Geely's Farizon SV electric vans to the UK happened this month at Felixstowe port in Suffolk.
Lloyds Banking Group, which owns Black Horse Motor Finance and Lex Autolease, has put another £700 million into its pot for potential compensation while it awaits the outcome of the car loan commission saga at the Supreme Court.
BMW staff at the Hams Hall engine plant in Warwickshire are striking over "broken promises" on pay and could affect production at BMW's factory in Oxford which produces Mini cars.
A new study reveals that Vertu Motors, Group 1 Automotive, and Lookers lead the UK automotive retail sector in providing a seamless end-to-end online customer journey for new car purchases.
Family-run dealer group FJ Chalke & Vale Motors’ Nissan Yeovil dealership is celebrating its 25th anniversary with the Japanese car manufacturer and has been presented with a long-service award to mark the occasion.
