Springfield Honda has invested £20,000 in a streamlined parts system to provide its customers with a quicker, more efficient service
Major carmakers have agreed to lift servicing restrictions, the UK's trading watchdog has announced
A new series of free quarterly reports highlighting key price trends in the UK's car market have been launched by Glass's Information Services
LSUK has awarded its rotating electrics contract to Hella following completion of a review of its business
Mazda Motor Corporation has reported significant increases in profit levels for its financial year 2003. The Hiroshima-based company announced that 2003 operating profits represented the company's strongest performance in a decade
Fiat Auto UK has completed three aftersales business forums for its dealer principals and aftersales managers.
Inchcape this morning revealed a 21.1% rise in pre-tax profits for the 2003 financial year.
A brand new car will lose an average of £21.40 per day, £3,966 in total, during the first six months of ownership according to new research
Fiat has reduced net losses in the first quarter following its restructuring programme. Total net losses for the group fell to €194m (£130m) from €681m (£457)
Peugeot has announced it will name a new model 1007 is the prelude to its new three-model small car offering. The current 206 will be both the 1007 and a 107
DaimlerChrysler looks set to walk away from not one but two of its corporate alliances, casting into doubt future model developments. The carmaker has already closed the door on a venture with Mitsubishi Motors and is now deep in crisis talks with Hyundai
A potential brake problem has promted Mercedes-Benz to recall 34,000 cars and for Renault to carry out urgent modifications on UK Meganes.
Record new car sales at the beginning of the year has proved a boost for Inchcape. Company chairman, Sir John Egan is due to tell shareholders at the annual meeting this morning he is confident the automotive services group will perform ahead of expectations this year
Two new HDi diesel engines have been fitted across the Peugeot 206, 307 and 407 range. Both engines are the result of the partnership between PSA Peugeot Citroën group and the Ford Motor Company
Retailers and consumers both rank Lexus as the top carmaker, according to recent surveys. That suggests a direct correlation between dealer satisfaction with their franchise and consumer satisfaction with their local showroom: Happy dealers give good customer service; dissatisfied dealers give poor service – yes?
'OEMs are now going to have to play fair'
What do your sales staff think when an OAP walks into the dealership? Do they hide behind their desks shuffling papers? Or do they see the pound signs? Most, I hope, see the pound signs – the grey pound, that is. Over 50s account for a staggering two-thirds of all retail car sales, yet the industry seems reluctant to sell them its products
The Vehicle and Operator Services Agency (VOSA) has acted to stop motor traders importing cars from outside the European Union that do not meet European standards on brakes, lights and emissions
Hyundai Motor confirmed today that DaimlerChrysler would sell its entire 10.5% stake in South Korea's biggest carmaker
MoTs in Northern Ireland are to be disrupted from May 17, as a civil service strike already affecting vehicle licensing in the province spreads, warns the Retail Motor Industry Federation (RMI)
Retailers are facing a renewed attack by fleet service customers just two weeks after a report said they were offering unacceptable standards of customer service and aftersales
Carmaking in the UK is on course for a record year, with 1.7m vehicles set to roll out of the factory doors by the end of 2004. Full-year forecasts from the Office for National Statistics have been revised upwards after car production increased 7.4% last month to 163,123 – the highest March total since 2000
Retail giant Reg Vardy is to open a high-tech training academy at its Sunderland headquarters to address the skills shortages that is crippling the motor industry. The AM100-listed dealer group plans to create a world-class centre of learning offering a wide range of opportunities to its 5,400 employees
New UK laws could see British bosses charged with corporate manslaughter if cars bought by employees using a cash allowance are unfit for business use, warn employment law experts
Ford has reshuffled its senior management team and moved two key British executives following years of political infighting
Renault UK says most of the 49 additional satellite points will be servicing outlets. “We have identified some of the areas, and they will all come from territories where we have shortfalls in service coverage or capacity in the network,” says a spokeswoman
Although still the blue chip choice for luxury saloon buyers, the Mercedes-Benz S-class is now the oldest car in the segment. BMW, Audi, Jaguar and even VW have all launched high-tech, high quality rivals within the past three years, and in Britain it faces tough competition from Range Rover
'These days, we get as many phone calls about bodyshops as service and parts put together'
It's the cat that's got the cream
With the first quarter of 2004 over, it's a good time to review some features of the used market.
