Epyx says that fleets that don't use its e-commerce platform typically receive two telephone calls from a repairer for every single vehicle maintenance action, equating to an average need for one maintenance controller to control 3,000 vehicles.

Figures reported by 1link user fleets indicate that 1link Service Network reduces service supplier-customer phone calls to one for every 14 maintenance actions, enabling a skilled maintenance controller to manage maintenance of up to 12,000 vehicles.