Renault is set to break new ground with its launch of a new pilot scheme of three stand-alone specialist Van Service Centres. The Centres are a completely new concept for Renault and for the first time, separate facilities aimed directly at the needs of van customers will operate off-site from main Renault dealerships, with the aim of reducing booking times for business users. Over the next three years Renault aim to establish a network of 50 Renault Van Service Centres sites across the UK, starting with an initial 20 sites by the end of 2003.

- Renault is expanding its 24 hour internet based test drive programme for company car users, www.24drive.renault.co.uk, to include five more models. Company car drivers will also be amongst the first in the UK to be given exclusive test drives of the New Mégane Sport Tourer Dynamique 1.9 dCi 120 – which is one of the five – before it goes on sale in November. The programme first started with the New Mègane, then was expanded to include the Laguna Hatch Dynamique 1.9dCi 120 in July.