Shift Supervisor Technician (HGV)

Thomas Hardie Commercials Ltd is a main distributor for Volvo Truck, Bus and Coach throughout the North West of England and North Wales.

We believe our people are our greatest asset and our aims are to be the best supplier to the best customers and to be the best employer to the best employees.

Thomas Hardie prides ourselves on providing excellent levels of customer service first time every time. We value our people highly and want to invest in them by providing the right levels of support and skills required to really make a difference in the products and services which we provide. Training and development are an integral part of our business and we regard the development of our employees as fundamentally important.

Working for us you would be representing a brand whose industry-leading innovations make you proud as well as working for an award-winning employer who have been named Volvo's Dealer of the Year for an impressive 3 years running!

Are you ready to share your talent and enthusiasm with us?

We currently have an opportunity for a Shift Supervisor Technician to join the Aftermarket Department at the Lancaster Depot working an alternating shift pattern:

Week 1: Monday to Thursday from 7am to 7pmWeek 2: Wednesday to Saturday from 7am to 7pm

Reporting to the Business Manager, you will be responsible for the day to day supervision of the staff and work on the shift as well as repair and maintain heavy goods vehicles.

The role will also be responsible for:

• Supervision and delegation of work to the appropriately skilled personnel.
• Assisting in on-the-job training and development of new and existing personnel including apprentices.
• Liaising and communicating with other supervisors within the section and communicating with customers as required, with support as required through the team.
• Ensuring maximum utilisation and efficiency of hours available.
• Ensure job card write up are completed to standard.
• Carry out final appraisals of work/repair orders, ensuring jobs are correctly laid out to all detail as applicable, together with authorised signatures.
• Provide technical advice and guidance to the Technician team.
• To carry out quality checks as per the Company quality procedures.
• Be flexible on working week/shifts to maximise contact with staff, suppliers, and the customer.
• Identify any training needs for your staff with the Workshop Controller.
• Any other duties reasonably within your capabilities as instructed by your manager.

The successful candidate will have the following qualifications, skills, and experience:

• Obtained a City & Guilds or other adequate qualification to NVQ level 3 in Heavy Vehicle Maintenance.
• Experience in the diagnosis, servicing, maintenance, and repair of vehicles.
• Previous experience in supervisory role.
• Organised and methodical approach to problem solving with attention to detail.
• Undertaken manufacturers training courses and maintained knowledge of work methods and technical data.
• Full and current UK driving licence, an LGV licence is preferred but not essential.
• A friendly, confident, and professional manner with excellent communication skills.
• Ability to work well under pressure and as part of a larger team as well as on their own initiative.

Company Benefits include:

• Excellent rates of pay including Technician Grading Bonus and Profit Share 
• Company Sick Pay
• Personal company pension with enhanced contributions and death in service benefit for pension members
• Enhanced paternity and maternity benefits
• Loyalty holidays
• Free on-site parking
• Excellent personal development and training opportunities.