Parts Van Sales/Delivery Driver

Thomas Hardie Commercials Ltd is a main distributor for Volvo Truck, Bus and Coach throughout the North West of England and North Wales.

We believe our people are our greatest asset and our aims are to be the best supplier to the best customers and to be the best employer to the best employees.

Thomas Hardie prides ourselves on providing excellent levels of customer service first time every time. We value our people highly and want to invest in them by providing the right levels of support and skills required to really make a difference in the products and services which we provide. Training and development are an integral part of our business and we regard the development of our employees as fundamentally important.

Working for us you would be representing a brand whose industry-leading innovations make you proud as well as working for an award-winning employer who have been named Volvo's Dealer of the Year for an impressive 3 years running!

Are you ready to share your talent and enthusiasm with us?

A development opportunity has arisen for a motivated, professional and versatile individual to join the Parts Department based at our Lancaster site working Monday to Friday from 8am to 4.30pm. Plus 1 in 3 Saturday mornings as overtime.

Reporting to the Parts Supervisor, you will be responsible for providing a quick and efficient delivery service ensuring that all customer requirements are met and to seek ways to increase parts and accessory sales by identifying customer needs and incremental items to sell.

The role will also be responsible for:

• Ensuring that all required parts and any additional parts and accessories are available and offered to customers maintaining market share where possible;
• Identifying new customer opportunities and discussing these with the Parts Supervisor;
• Ensuring that all parts sold and delivered are in serviceable condition and suitable for their intended use.
• Ensuring all documentation relating to sales and deliveries is properly recorded and passed on to the appropriate personnel, ensuring that a signature is obtained for receipt of goods;
• Ensuring that exchange units returned are in suitable condition to return to the manufacturer/supplier;
• Performing external stock checks with customers as required;
• Handling, storing and moving stock so as to avoid and eliminate, wastage, damage and deterioration;
• Carrying out daily vehicle checks and general maintenance of the Company vehicle;
• Any other duties as required reasonable within your capabilities.

The successful candidate will have the following qualifications, skills and experience:

• Previous experience within a Parts role and/or within the industry, including customer service and/or sales experience;
• Previous experience within a driving/delivery role;
• Numeracy and literacy skills to a level to deal with parts documentation;
• The ability to identify parts from parts catalogues and electronic media and understand basic commercial vehicle make-up;
• Excellent customer facing and interpersonal skills;
• Be competent in the use of a stock control system;
• Computer literate with a good knowledge of Microsoft Office packages, experience of Parts AS400 or similar system;
• Full and current UK driving licence. A fork lift licence would be advantageous.

Candidate Benefits

• We offer class leading rate of pay.
• Company sick pay scheme.
• Personal pension with enhanced contributions and death in service benefit for pension members.
• Cycle to Work scheme.
• Enhanced paternity and maternity benefits.
• Loyalty holidays.
• Excellent personal development and training opportunities.