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The German premium manufacturer’s LCV division, which became a separate legal entity to parent company Daimler and, more crucially, split from Mercedes-Benz Trucks in January, is on a push towards making its dealerships more retail-friendly, according to head of network operations, Sarah Palfreyman.

“Most of our partners started out as truck partners and when we brought vans into the market they also took on the van franchise,” she said.

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