Sales of new petrol and diesel cars and vans will stop in the UK from 2030, as part of the Government’s “green industrial revolution”.

The new date is 10 years before the original deadline of 2040. The impact will be huge for drivers across the country. But how will it affect Europe’s largest privately-owned dealer group, Arnold Clark?

AM contributor, Jim McGill, spoke to Arnold Clark chief executive and group managing director, Eddie Hawthorne, to find out.

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The latest AM industry special issue

Spotlight on the customer

In this issue:

What consumers really want - trends and habits dealers must understand to provide the right buying experience

Barriers to EV purchase - many private motorists need extra help before they take the plunge

Delighting used car buyers - it's essential for retailers to offer tailored experiences and great value

Aftersales customer care - valuable interactions are vital as dealerships face fishing in a diminishing pool

A customer-first future - Steve Young, ICDP MD, gives AM an exclusive insight.

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