Norton Way Corporate Sales: 'We are driven by our customers’ needs and wants'

Richard Siney, the group’s operations director, and a dedicated team of fleet specialists work permanently at the site. All of them follow the same customer service mantra, said Siney.

“The most important thing is customer focus and if you’re going to do the job properly – whether that’s for the dealer group or manufacturer – you need to be driven by your customers’ needs and wants.” 

That drive paid off for the corporate sales team. Operating since 2004, it won the 2017 AM Award for Best Fleet Operation.