Eden Motor Group chief Graeme Potts: How we weather the bad times

A combination of the new car market downturn, a takeover of Eden’s main brand partner, Vauxhall, and acquired dealerships still needing to improve has led to the end of a five-year run of returns exceeding 2%.

But group profitability is still consistently above the industry’s 1% average – keeping Eden in the AM100’s top quartile for return on sales. And AM’s discussions with industry executives in recent years show there is much respect for Potts and how Eden does business.

So how does Eden do business? In a straightforward, consistent and very focused fashion, it seems. It seeks to look after customers for the long term, be very competitively priced and earn profit “little and often”.