William Holden, chairman, Sewells Training and Consultancy, looks at transforming performance.
Dealers will learn how to improve engagement with staff, make the most of apprenticeships and boost customer service levels at the AM Franchised Dealer Conference on June 14.
Valeo Service UK, the automotive component supplier for the independent aftermarket, has appointed Matthew Robinson as managing director.
Seat UK has appointed Philip Allan as its new national fleet and business sales manager as it seeks to sustain its growth in the UK’s fleet sector.
Nissan has appointed a new national LCV sales manager, reinforcing the brand’s intent to further build its LCV sales and market share in the UK.
Chris Marsh has been made Nissan GB aftersales director.
Pendragon has been hit with a £35,000 fine by Her Majesty’s Revenue & Customs (HMRC) after deductions from staff pay took 40 employees below the national minimum wage.
Kia has appointed Lawrence Hamilton as its new marketing director.
Snows Peugeot of Romsey has appointed Dale Johnson as its new commercial vehicle manager to help drive new business for the recently established dealership.
Mercedes-Benz UK wants its retail network to ramp up approved used car sales and has invested in a series of training workshops for its dealers.
Ex-Audi UK boss Jeremy Hicks has been appointed as the new group managing director of Jaguar Land Rover UK.
