The next decade will see fiercer competition between franchised and independent dealers for aftersales customers, warns Dr Andrew Tongue, research director with the ICDP.
Vospers has officially opened the doors to its £15 million car retail super site, bringing together three sites and Ford, Mazda, Alfa Romeo, Jeep and Fiat dealerships in one location in Exeter.
Almost half of British motorists believe that their car’s warranty will be invalid if they have it serviced outside the dealer network, according to a study by Halfords Autocentres.
Vauxhall Motors UK has partnered with EMaC to launch its national new and nearly new car service plan, ‘Vauxhall Care’.
Nearly half (47%) of UK motorists would go into debt to fund repairs for their car, according to the results of a survey conducted by WhoCanFixMyCar.com.
MotorEasy has launched a new online tool that allows customers to track the progress of garage maintenance and repairs on their car like fast food consumers track their pizza.
The Institute of the Motor Industry (IMI) has launched a new Advanced Driver Assistance Systems (ADAS) Accreditation for vehicle technicians.
TrustFord is preparing to expand into Scotland as it takes a central role in Ford of Britain’s new Parts Plus wholesale parts network.
Moneybarn research has revealed staggering price differences between car parts and labour costs by UK region.
Franchised car retailers have been told to "clean-up their act" after an investigation found that aftersales customer were being charged up to £180 for a 30-minute car diagnostic check.
Volkswagen’s Polo emerged as the cheapest hatchback to maintain when WhoCanFixMyCar analysed more than 300,000 data points to discover the facts behind cost-effective car ownership.
The Institute of the Motor Industry (IMI) has urged independent garages to invest in training for its technicians as EV sales reach a record high.
Suzuki has emerged as the most reliable car brand in the UK as What Car? published the results of its annual vehicle reliability survey.
Four-fifths of UK motorists have felt garages ‘held their cars hostage’ following a service or MOT, a new survey carried out by Fixter has revealed.
Franchised car dealers should be working to highlight the risks of cheap alternative tyre suppliers after a Trading Standards investigation revealed that 139 of the 152 part-worn outlets were selling illegal and unsafe tyres to unsuspecting motorists.
The Motor Ombudsman has revealed that despite an upsurge in demand for assistance, the 10-year anniversary of its Service and Repair Code reveals a positive picture of the UK's automotive sector.
Green Flag research has revealed that Londoners spend the most on unnecessary motor repairs.
AutoVHC data has found that over 40% of UK motorists left car dealerships' workshops without having ‘red work’ maintenance completed during June 2018.
The Volkswagen Commercial Vehicles is offering two free services on all new vans bought before the end of September 2018.
Car dealers could retain more than 60% of customers for MOT and service work if they send timely reminders, according to Marketing Delivery survey.
