Lexus GB has topped the latest Dealer Attitude Survey carried out by the National Franchised Dealers Association (NFDA).
IS: ‘A lot of car for the money’
Portfolio Europe has sealed a pan-European contract with Lexus Europe to provide retail marketing services to its dealer networks in several countries.
Lexus hasn’t launched a new model in the UK for almost two years; what has it been up to?
The new generation Lexus IS makes its world debut at the Geneva Motor Show, marking the introduction of diesel in the company’s range.
Lotus and Lexus have both announced top management changes. Steve Settle replaces Karl Schlicht as director of Lexus. Clive Dopson becomes managing director of Lotus Cars.
Lexus’s new IS will make its world debut at the Geneva Motor Show at a press conference on March 1.
Steve Settle has been appointed as director of Lexus GB with effect from February 1.
Lexus has introduced a series of standard features for its IS200 SE model.
Quality cruiser steers clear of sport
Toyota has confirmed reports that it is to spend some £400m over the next three years to raise the European performance of it Lexus luxury brand.
First class aftersales services are key to securing repeat custom – that’s the message to the industry from Toyota, whose Lexus subsidiary came top in the 2004 BBC Top Gear consumer satisfaction survey for the third consecutive year.
Lexus retailers are preparing for stage two in the manufacturer’s growth strategy which will see them significantly increase sales per outlet.
Lexus has been issuing superlatives with its SC430 luxury coupe since it was launched in the UK in the summer of 2001 – many of them deserved.
Lexus will use the Paris Motor Show to display both its latest future concept car, the LF-C (pictured) and to showcase two new production models which will be launched in Europe in 2005: the new generation GS and the hybrid power RX400h.
Lexus has been named as the best car to sell by Sewells’ Dealer Attitude Survey.
Lexus has approved Tracker as its new built-in protection against vehicle theft> The device can be fitted by Lexus centres on new cars or for existing Lexus owners
A former Mitsubishi retailer of the year has given up the franchise – because he didn’t want to open on a Sunday. The dealer, Mark Mitchell, is a devout Christian who, in addition to the Mitsubishi franchise at Eastham on the Wirral, also has one Lexus and two Skoda sites in the region. None of them opens on Sundays
Retailers and consumers both rank Lexus as the top carmaker, according to recent surveys. That suggests a direct correlation between dealer satisfaction with their franchise and consumer satisfaction with their local showroom: Happy dealers give good customer service; dissatisfied dealers give poor service – yes?
Lexus has praised its retail network for helping it achieve Gold status in the latest JD Power customer satisfaction survey, published this week. Parent brand Toyota slipped out of the top three to number four
