Franchised dealer groups responsible for almost £25 billion of sales will be heading to the AM100 Dinner in London on June 22.
RAC Dealer Network has announced plans for a new series of summer events designed to help create an increased sense of community among its 1,100 dealers.
Hundreds of visitors filled the aisles at the MK Arena as the first ever AM Live was hailed a success by attendees and exhibitors yesterday.
BMW retailers have embraced the brand’s new car online retail initiative and have welcomed moves to incorporate used vehicles, says the scheme’s project manager Paul Kester.
AM has teamed up with eight commercial partners to deliver best practice sessions throughout the day at its new trade expo Automotive Management Live.
The launch of a Renault Range Roadshow this summer is hoped to bring the brand’s cars and technology to the attention of hundreds of consumers.
AM’s new Customer Service Summit sees a host of experts take to the stage later this week providing delegates with the latest insights, trends and data on how customers expect their service to be delivered both today and in the years to come.
Technology, the internet and the changing demands of the modern retailer should herald a new sales era for automotive retail.
Most customer experience programmes fail to reach the level of maturity required to deliver tangible outcomes and financial benefits to the business.
TV and radio producer John Lloyd has been announced as the after dinner speaker at the prestigious AM100 Dinner.
People are a business’ best asset; they can give the company the advantage it needs to leave the competition standing and can be a game changer. That’s the message at this year’s AM and Institute of the Motor Industry (IMI) People Conference which launches today.
AM today announces the launch of a brand new conference for 2016 - the AM Customer Service Summit on April 14 will help dealers exceed consumer expectations.
Chester-based car dealer Mitchell Group held its annual Christmas carols event, filling Chester Cathedral with over 1,200 Lexus, Mazda and Skoda customers.
Customer service, leadership – and what and what businesses everywhere can learn from the highly competitive and challenging aviation sector are topics set to be covered by the speaker at the next AM Executive Breakfast Club meeting.
A day of insight into the technology impacting on the working practices of UK franchised dealers and manufacturers that took place at Silverstone on September 15, 2015
New car buyers are more likely to be swayed by dealership customer service when it comes to buying a new car, Carwow sales director John Miele will tell delegates at AM’s Digital Dealer Conference.
A show organised by the Bishop Aukland Town Team is planned to put new cars under shoppers’ noses this weekend.
Dealers should turn their back on customer satisfaction in order to boost loyalty, according to Professor Jim Saker.
Cambria Automobiles, Swansway Group and Marketing Delivery will all provide their tips on multi-channel marketing at this year’s AM Digital Dealer Conference.
By creating a buzz in the showroom and offering incentives such as discounts, potential customers are more inclined to make a purchase, resulting in greater sales and greater profitability for the dealer.
