A customer centric approach needs to replace one that’s process driven including providing mobile self-serve tools if aftersales' departments are to continue to thrive.
Car owners are being offered the chance to configure their service plans with an online tool developed by eDynamix.
MG Motor has launched the eDynamix service plan across its UK dealer network.
An average 66% of MoT dates in dealer management systems are incorrect, according to eDynamix.
Hyundai Motor UK has integrated eDynamix’ vehicle health check application iVHC into its 360 platform.
An overview of business performance through all of the core aftersales functions is now available through an app developed by eDynamix.
Straightforward processes and easy-to-access aftersales systems enable the delivery of exceptional customer service demanded by today’s consumer
Aftersales systems provider eDynamix has expanded its team by 17 staff since the start of 2016 in order to deal with rising demand.
Jardine Motor Group marketing manager Rob Mitchell was the winner in at Tuesday’s AM Digital Dealer Conference at Silverstone.
eDynamix has revealed that Skoda product manager service and parts operations Lisa Hartley is the winner of a brand new iPad from its competition at the AM Aftersales Conference, last week.
