A nationwide survey by Alphera Financial Services has found that most UK car buyers are not ready to fully finalise their car finance agreements online.
As automotive retailing becomes a more omnichannel experience, it’s important that businesses consider how their methods of communication address the needs and expectations of individual customers.
Polestar has launched a new customer referral programme in Europe, South Korea and the United States, which applies to all new vehicle purchase methods.
CitNOW Group is expanding its international portfolio with the acquisition of multi-channel messaging software platform, Web1on1.
Cinch is set to become Crystal Palace’s official shirt sponsor for the 2022/23 Premier League football season as part of a multi-year contract.
Auto Trader has revealed revenues up by 65% and pre-tax profit growth of 91% in a set of 2021/2022 annual financial results published this morning.
Auto Trader has entered a new partnership with Haymarket Automotive to power the used car pages on its Autocar and What Car? websites.
Dacia UK has “decommissioned” its pioneering online new car retail portal as it bids to improve its omnichannel customer journey for customers.
Carwow has continued its recent leadership recruitment drive with the appointment of Cupra and Seat UK commercial marketing manager Alistair White as its new head of sales.
Vauxhall is “at the vanguard of automotive retail” after one-in-five of its March new car sales resulted from customer orders placed online.
One-in-five new and used car buyers are putting off their next purchase as they feel the pinch of the cost of living crisis, eBay Motors Group research suggests.
Tesla has opened up part of its Supercharger charge point network to owners of electric vehicles (EV) produced by rival car manufacuring brands.
Lookers director Karen Prince has seen her children emerge as the stars of marketing imagery applied to the AM100 car retail group’s expanding range of home delivery vans.
Navigation and safety technology already freely accessed by motorists emerged as the services that the majority were most willing to pay for in a connected car study conducted by YouGov.
Candid online used car and van descriptions that highlight scratches, dents and other minor damage are a key lesson from digital disruptors for dealers, says iVendi.
Mazda UK sales director Peter Allibon has discussed the Japanese brand’s challenging launch of online retail, its direct vehicle imports to the UK and agency model retail in a wide-ranging interview with the AM News Show.
The automotive industry must embrace digital transformation being driven by tech-savvy generation of younger drivers.
A Vertu Motors ‘book club’ which helps to develop the PLC’s leadership and strategic direction is stuck on a challenging chapter as it targets a pinpoint focus on customer retention in 2022.
Cazoo has completed the launch of its online used car retail and vehicle subscription offering to the Spanish market, promising to offer “the best car buying experience to consumers”.
Vertu Motors PLC leveraged car retail’s “sector tailwinds” to deliver a 41.9% rise in turnover and 228% rise in adjusted pre-tax profits in a record-breaking set of 2021 annual financial results.
