CitNOW has introduced a new live video feature, to enable retailers to have remote face-to-face interactions with customers.
While the automotive sector has undergone dramatic digital transformation, the sales process has remained the same with the customer quickly funnelled into the showroom. Coronavirus has changed all that.
As Coronavirus is expected to cause an economic downturn of up to 3% per month, CDK, CitNOW and RAPID RTC take action to help their dealer customers.
CitNOW is a video technology and insight provider to 98% of the AM100, as well as 43 manufacturers, with its products supporting 3,898 retailers.
A Lookers’ dealership has won the top prize at the fifth annual CitNOW Video Awards.
CitNow’s commercial director Carol Fairchild has been promoted to the newly created role of chief customer officer.
On-screen stars from across the car retailer sector have been shortlisted for CitNOW’s 2019 Video Awards.
Imaging expert CitNOW ispreparing to showcase its relaunched Web app complete with new integrations at Automotive Management Live, where chief executive Alistair Horsburgh will also host a masterclass highlighting how such technology can bridge the gap between the digital and physical showroom.
CitNow’s partnership with Auto Trader has ensured its 360-degree imagery technology has been used on the online car-buying platform’s website.
Only a quarter of car buyers visit a car retailer’s website when researching their next new car purchase, according to a study carried out by CitNOW.
Car dealerships are more appealing than ever according to the findings of a survey which found 55% of car buyers now plan to make a visit.
CitNOW has highlighted an increase of diversity among workshop technicians, thanks to exciting new technologies.
CitNOW has been ranked the UK’s eighth fastest-growing UK exporters in The Sunday Times WorldFirst SME Export Track 100.
Nearly half of workshop technicians believe that they will need electric and hybrid technology know-how more than traditional mechanical knowledge in as little as five years, according to CitNOW.
CitNow has reached a ‘landmark’ million customer videos in March, reflecting the automotive industry’s use of video technology.
Drive Vauxhall retailers will take part in a two-week training roadshow from CitNOW to improve the Group's video engagement skills.
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