Citroen has extended its ‘Upgrade to Business Class’ extended four year warranty, servicing and Citroën Assistance package.
Parts and equipment distributor GSF Car Parts has unveiled a new brand and marketing strategy – ‘We Get It’ – based on a three-month research study with customers and staff.
Saab Parts UK and its national network of 89 authorised service centres are now offering customers a free MoT in conjunction with an oil or annual service booked in August or September.
A six monthly survey by the Institute of Customer Service has put car brand Volvo as the fifth highest of all UK organisations.
Honda has been revealed as the most reliable used car brand in the UK for the seventh consecutive year.
A major investigation by BBC TV’s flagship current affairs programme, Panorama, has highlighted the importance of garages, tyre retailers and vehicle dismantlers using responsible recyclers for the collection of their waste tyres.
Independent motor factor Andrew Page has become one of the largest parts distributors in the UK following an acquisition.
The Independent Garage Association (IGA) has hit back at claims from the press that access to vehicle manufacturer technical information is the cause of a rise in car crime.
The Government is partnering with Halfords retail stores and other public and private sector partners to provide practical driving test premises in selected areas that don’t already have a local test centre.
Unipart Automotive has appointed industrial services and distribution specialist Mark Dixon as its chief executive officer effective from September 1 to coincide with its head office move to Bicester.
Alfa Romeo is offering customers a five-year warranty on the Mito and Giulietta to retail customers until September 30.
Saab Parts UK has expanded its network of authorised repairers in the UK with the addition of Team Traction in Canterbury.
The aftersales team at JCT600 Brooklands in Leeds have been awarded the 2012 Aftersales Excellence Award at Aston Martin’s National Dealer Conference in Liverpool.
Only 58% of independent garages currently run a website for their business the Retail Motor Industry Federation’s (RMI) Independent Garage Association (IGA) has found.
The tyre industry has started to roll out its customer information programme after it has now started to label each of the 35 million tyres sold each year in the UK to explain fuel efficiency, safety and external noise levels.
Halfords has continued to expand its Autocentres workshop chain across the UK.
Yorkshire’s top dealer group is almost back to where it was before the downturn. To get there the group is relying on its staff to align themselves to its seven core values.
The Good Garage Scheme has achieved coverage on television on the Sky network and is scheduled to appear in advert segments during such prime time television shows as CSI, Wimbledon and Sunrise.
The average overhead absorption rate dropped to 64% in March in traditionally the strongest month for servicing work of the year.
Hiregate Vehicle Rental has appointed ATS Euromaster to look after its tyre needs.
