Castrol has launched a new marketing campaign and is offering participating independent workshops the opportunity to win a package of free promotional assets.
As a major shortage of specialist maintenance technicians puts the take-off of the EV market at risk Sarah Sillars OBE argues that more urgency in the government’s response is part of the solution.
Steve Nash, CEO of the Institute of the Motor Industry (IMI) has urged Rishi Sunak to address funding for skills training in the Spring Statement.
Kia UK has launched a new online solution that enables its approved bodyshops to access information to support and streamline the repair process for accident-damaged cars.
Lean coach Piers Trenear-Thomas challenges professor Jim Saker's recent viewpoint which pondered whether 'just in time' automotive manufacturing has had its time.
Accurate customer data has always been important, but the COVID-19 pandemic has created a problem that could be losing service departments tens of thousands of pounds of potential profits each quarter.
Automotive Management (AM) explores how to overcome the workshop inefficiencies that are losing car dealerships thousands, perhaps millions, of pounds every year.
Car retailers' aftersales departments need to take action to keep pace with dramatic changes in the sector such as electrification, automation and digitisation.
Autotech Group is urging senior leaders, HR directors and managers in the automotive aftermarket to drive forward the skills conversation.
UK electric vehicle (EV) buyers will “pay the price” for the skills gap in trained technicans, unless the Government takes action.
A shortage of MOT testers could lead to longer waiting times for tests in April, according to the IMI.
Digital transformation of the aftermarket for both franchised and independent workshops is moving ‘at lightening pace’ says Book My Garage co-founder, Karen Rotberg.
Multi-brand electric vehicle (EV) company Innovate Automotive (IA) has partnered with the AA to offer roadside assistance to its customers.
The National Franchised Dealers Association's (NFDA) Electric Vehicle Approved (EVA) accreditation scheme has launched a new Aftersales Pilot Group as it reaches 300 members.
Chief executive Mark Raban discusses his plan to move Lookers forward in the new issue of AM magazine after a difficult period in the AM100 dealer group's history.
The Independent Garage Association (IGA) is opposing a plan to move to biennial MOT testing in Northern Ireland, suggesting it would “inevitably” result in more unsafe vehicles.
LSH Auto has reported a doubling of van sales from its Mercedes-Benz Vans sales teams in Stockport and Birmingham and 350% aftersales growth in 2021.
Mercedes-Benz Retail Group (MBRG) has denied issuing its technicians a 13% pay rise to avoid two days of strike action affecting workshops at nine of its dealerships.
The Motor Ombudsman’s Knowledge Base online resource has achieved one million views since launching in January 2019.
A broader range of aftersales sector reports has been launched by epyx in a bid to boost car retailers’ service, maintenance and repair (SMR) work.
