The Motability Scheme Dealer Awards have highlighted outstanding customer service across its UK dealer network as part of the disabled drivers' scheme's national awards scheme. 

Pentagon Motor Group won national group of the year with TrustFord and Perrys Motor Sales achieving the commended accolade in the annual awards, which results in presentations at participating dealerships across the UK.

The Regional Group of the Year title was scooped by Eastern Holdings with Day’s Motor Group and WR Davies achieving commended places.

David Vaughan, of Lookers Leeds, has been recognised as the Specialist of the Year. This title is presented to an individual dealer who offers consistently high standards of service and support to their Motability Scheme customers.

Across nine categories, from regional to national dealer groups, the awards are judged on how a dealer delivers the Scheme to customers, and is assessed by customer feedback and reviews of their Motability Scheme performance. 

Winners and commended businesses and individual dealers are:

Dealership of the year (up to 40 handovers)

  • Winner: Garnock Valley Ford
  • Commended: Worthing Suzuki

Dealership of the year (40-80 handovers)

  • Winner: Tustain Motors Vauxhall
  • Commended: J & A Rigbye & Sons

Dealership of the year (80-200 handovers)

  • Winner: Allingtons Kia
  • Commended: Mercedes Benz Newbridge

Dealership of the year (over 200 handovers)

  • Winner: Bristol Street Motors Vauxhall Newcastle
  • Commended: Crosby Park Nissan

Specialist of the year

  • Winner: David Vaughan, Lookers Leeds
  • Commended: Sue Holden, Pentagon Rochdale

Website of the year

  • Winner: Eastern Holdings  
  • Commended: Swansway Garages  

Regional group of the year

  • Winner: Eastern Holdings
  • Commended: Day’s Motor Group
  • Commended: WR Davies

National group of the year

  • Winner: Pentagon Motor Group
  • Commended: TrustFord
  • Commended: Perry’s Motor Sales

Throughout 2017 a series of quarterly, regional prizes were awarded. All quarterly regional winners were entered into the national awards.

Motability Operations’ general manager dealer relations, Peter Wilson, said: “We take great pride in rewarding the achievements of all our winners.

"It is great to see the high level of service delivered by our dealer network and we are pleased to present the latest Motability Scheme Dealer Awards to recognise our most exceptional partners in 2017.

"The annual Awards allow us to thank dealers for providing consistently positive customer service.”

4