Kia has appointed Verex to operate its customer motor insurance programme and a new accident aftersales scheme.
Both programmes, launched in Q1 of this year, form part of a new Kia strategy to increase the number of instances in which customers return their Kia vehicles the brand’s approved bodyshop network for repairs.
Each new or approved used Kia issued with a seven-day insurance policy will also receive one year’s excess return as part of the new offering.
The policy returns the first £250 of any excess a customer pays following a claim, provided their vehicle is repaired in a Kia approved bodyshop.
It is hoped that the move will improve customer retention and increase parts sales.
Kevin Todd, Kia Motors’ national service and quality manager, said “We’re delighted to be partnering with Verex and Allianz.
“They are very experienced in delivering programmes dedicated to vehicle manufacturer customers.
“Their uniquely integrated insurance and accident aftercare programme is 100% aligned with our requirements and the Kia dealer network.
“We look forward to being able to offer our customers a truly Kia branded post-accident experience.”
Kia’s new motor insurance policy is underwritten by Allianz Insurance plc, and provides customers with the guarantee of a repair at a Kia approved bodyshop, using Kia Genuine Parts.
Login to comment
Comments
No comments have been made yet.