Customer Service / After Sales Coordinator

White Label Recruitment are currently working with a market leading Engineering Manufacturer in the Coventry area, who are searching for a Customer Service / After Sales Coordinator to join their busy team!

This is a fast-paced, lively, and rapid environment which will require a determined and efficient person to deal with any incoming administration tasks, customer queries and complaints.

The Role:

* Offering exceptional customer service and care throughout the entire sales process

* Offering responsive and proactive solutions to resolve any issues in a timely manner

* Undertaking consistent administration tasks to support with the sales process

* Promote the sales of the business’ product range

* Supporting Customers with post sales queries, such as wrong delivery, late delivery, product issues, returns etc.

* Processing invoice queries through to conclusion within the allotted time frame

* Supporting the team with improving processes

Person:

* Fantastic customer service skills and experience with proven track record

* Must have longevity throughout your career

* Ability to work under pressure and in an extremely busy environment with proven record

* Ability to prioritise tasks and jump from one to another as needed

* Great communication and relationship building skills

* Proactive and self-motivated

* Enthusiastic and bubbly personality which will fit well within the team

The business is looking to pay circa £25k per annum but may flex for the right candidate, along with a highly competitive package.

If this role seems of interest, please apply now