After Sales Coordinator

Contract Scotland has an exciting opportunity for an After Sales Coordinator to join our professional and established client, based in Larbert. This is a full time, permanent opportunity offering a competitive salary and the chance to work with a company who are well regarded in their field.

Working as part of a fast paced and busy team your duties will include:

Liaising with customers and any required subcontractors to ensure all issues are dealt with accordingly.
Ensuring that all remedial works are carried out at agreed times and completed to the required standard.
Producing and maintaining the relevant documentation relating to the customer care issue.
Providing feedback to the technical teams.
Assisting and managing costs of chargeable and non-chargeable works.
Working week is of 37.5 hours, these hours are worked Monday to Friday flexibly, between the hours of 8am and 5.30pm, at the managers discretion.
You will ideally have experience of working in a similar role within the construction and house building sector however customer service experience from other sectors will also be considered. You must be a confident communicator with the ability to complete tasks accurately and within agreed timescales.

If you are interested in applying for this role, please apply with a copy of your most recent CV or for more information contact Elaine Dodds directly on (phone number removed) quoting reference J41866

Legal Information:

Contract Scotland acts as an employment agency for permanent work and acts as an employment business for temporary work.

Applicants must be eligible to live and work in the UK.

At Contract Scotland, we value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application