A long-standing relationship between dealer and manufacturer has been recognised at the annual Honda dealer conference in the UK.
Newton Honda has been recognised by its manufacturer for giving an outstanding performance in customer excellence in the UK.
Honda is getting interactive with prospective customers through an iPhone app linked to its TV advert for the new Honda Jazz.
Honda has improved its Insight hybrid with better trim levels and adjusted suspension to improve ride comfort.
Honda has refreshed its Jazz model for next year which goes on sale on February 1, 2011 priced between £11,295 and £17,995.
Honda has the best overall reliability record as a car manufacturer according to a survey of the country’s 50 largest contract hire companies.
Honda has refreshed the styling on its Civic for 2011.
Honda UK managing director David Hodgetts is one of the few car chiefs who sells motorcycles as well, and while his dealers do not sell both, they could learn from each other, he says.
Honda dealers will get a hybrid version of the Jazz in early 2011.
Honda (UK) has unveiled a new SMR (service, maintenance and repair) service, which allows fleet customers to access all information on their cars online.
Honda has improved the specification and settings of its Insight hybrid in response to negative early customer feedback.
Honda (UK) has introduced a package to cover the cost of running a new car for the first three years.
SpeakBack, the Customer Service Index (CSI) programme for Honda dealers, has swapped to a new provider. Previously it was operated by Aura, but following an end-of-contract re-pitch, has been awarded to rival firm CPM.
Alex Knight, an apprentice at Gatwick Honda, has been crowned the automobile technology (light vehicle) winner in the national skills competition, Skillauto.
Eight Honda dealers have launched the Mugen Original Parts Programme, to supply Honda owners with a range of tuning parts, accessories and merchandise from the company's engine tuning partner.
Honda (UK) has appointed outsourced sales organisation CPM to manage its integrated CSI programme.
Marshall Motor Group's intense focus on customer satisfaction has been recognised by Honda, awarding the Cambridge-based group four awards at ceremony this week.
Honda dealers should see an increase in fleet sales with the launch of the new sports-hybrid CR-Z, which is expected to make in-roads into fleets with CO2 caps.
Martin Moll has become head of marketing at Honda (UK) following a management reshuffle.
Honda (UK) has launched the Honda Accident Repair Programme (HARP), which manages the repair of customer cars after an accident.
