Phyron and Google will share how the automotive retail industry is implementing artificial intelligence (AI) systems as part of Automotive Management Live.

The event for car dealers, held on November 13 at the National Exhibition Centre (NEC) near Birmingham, is a combination of an exhibition and a conference, and its seminar content will feature over 30 speakers and features in four dedicated Digital & Technology, Sales, Aftersales and Strategy theatres. 

Sophie Birshan, Google’s head of industry for automotive and Johan Sundstrand, chief and co-founder at Swedish AI video specialist Phyron, which is also the premium sponsor for the show, will both be sharing their expertise on AI at the show.

The session, titled 'AI for Car Dealers: Practical Solutions Today, Innovations for Tomorrow', will see Birshan (pictured) give an overview of AI and automation with Google’s experience across the wider automotive industry, while Sustrand will explore more specific automotive retail use cases.

Vardy will go into detail about how the 13-site dealer group is using AI systems day to day, the impacts its having on efficiency and customer service, as well as thoughts on how he sees the technology evolving for dealer teams and customers alike.

This special AI session is just one of multiple digital and tech focussed sessions at the show, with experts on omnichannel, digital marketing, customer experience, automation, social media strategy all available for attendees of the free event.

Attendance to Automotive Management Live is free of charge for dealers and OEMs who register in advance. 

Reasons to attend Automotive Management Live 2024

  • Take key tips and tricks back to your business
  • Join in the debate on the biggest topics in the industry like omnichannel retailing, FCA regulation, used electric vehicle sales, leadership training, systems automation, sustainability and more
  • Connect with new and innovative suppliers
  • Refine and solidify your 2-3 year strategy
  • Learn the latest digital techniques and skills
  • Network with motor retail peers, manufacturer and supplier partners

The latest AM industry special issue

Spotlight on the customer

In this issue:

What consumers really want - trends and habits dealers must understand to provide the right buying experience

Barriers to EV purchase - many private motorists need extra help before they take the plunge

Delighting used car buyers - it's essential for retailers to offer tailored experiences and great value

Aftersales customer care - valuable interactions are vital as dealerships face fishing in a diminishing pool

A customer-first future - Steve Young, ICDP MD, gives AM an exclusive insight.

Read now