Warranty Administrator

An exciting opportunity has been created at Rygor Commercials Oxford for a Warranty Administrator to join their team.

The Company

Award-winning Mercedes-Benz Commercial Vehicle Dealer group, Rygor Commercials, has branches in Berkshire, Gloucestershire, Oxfordshire, Somerset, West London, Warwickshire, Wiltshire, and Worcestershire, offering extensive coverage for customers throughout the M5, M4 and M42 corridors.

The Rygor business has developed and gone from strength to strength in recent years, investing in extensive renovations of its sites across the country as well as a brand-new, dedicated Heathrow Truck Centre which opened in 2020. With multiple industry and network awards under its belt in the past 24 months, Rygor continues to provide exceptional customer service, which Sets Standards. The Dealer was delighted to be announced ‘Van Dealer of The Year 2021’ at the WhatVan? Awards and winners of the ‘Service Provider 2022’ category at the WhatVan? Awards, accolades which not only demonstrate the company’s focus on customer satisfaction, but also its commitment to the development, training, and wellbeing of its team members.

The Role

Rygor is looking for an organised and efficient Warranty Administrator/Coster to join its award-winning team at its Mercedes-Benz Commercial Vehicle Dealership in Oxford.

Your role will be to administer all agreed warranty claims ensuring that all necessary documentation and parts for return are processed in line with the vehicle warranty and R&M procedures and to ensure that all company policies and procedures applicable to your area of responsibility are always adhered to.

About You

Rygor Oxford are looking for someone who is keen to take on a new challenge with a brand that is at the forefront of technology and innovation. You will have worked in a similar role within the motor trade, ideally commercial vehicles previously, have fantastic customer service skills and ideally a technical understanding. You will ideally have experience of using Kerridge/Keyloop and have high levels of attention to detail. You will be flexible, and ideally have retail invoicing experience.

On Offer

Salary will be dependent upon experience, with a bonus opportunity on achievement of KPI’s, if you would like to discuss the salary information, please call Helen on 07747 111178.

Hours of work: Monday to Friday 0800 - 1700

Rygor show their appreciation when you do well, so whether that’s a group ‘Well Done!’ email, a small token of appreciation or a bonus opportunity, you’ll get the praise you deserve. They also offer team members access to employee reward scheme, perkbox so you can enjoy even more benefits for being part of Team Rygor.

Team members are chosen for their expertise and talent, so you know you are working with the cream of the crop! They are committed to Setting Standards by being ‘Rewarding’, ‘Reliable’ and ‘Respectful’.

With exciting development and expansion plans in progress, at Rygor you will become part of something truly great!

Our Process 

When applying please include a full current CV, once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage which will either be an interview with the business or not depending on your experience. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation. Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom.

Managing your data 

We care about your personal data.  The General Data Protection Regulation provides you with more control and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process.  Your application data is held within our secure applicant tracking system through hireful - you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates.  We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process.