Service Administrator

An exciting opportunity has been created at Rygor Commercials Oxford for a Service Administrator to join their team.

The Company

Rygor commercials are the UK’s largest Mercedes-Benz Commercial Vehicle Dealer group, with 11 branches along the M4 corridor from London to Gloucestershire.  The Gloucester branch is one of their newest dealerships and has achieved an IRTE Workshop Accreditation, recognising the high levels of operating standards.  Everything they do is to provide the greatest level of service to their customers.

The Role

In this role, you will interpret internal and external customer’s requirements, ensuring that customer queries are handled quickly and efficiently and that all company policies and procedures applicable to your area of responsibility are always adhered to.

You will ensure the service process is always upheld, by identifying aged WIP (work in progress) and ensuring the job pack and invoicing is carried out to manufacturer standards. 

All relevant administrative duties as required within the department. You will take responsibility for monitoring the daily team and individual performance, to ensure targets are achieved. 

About You

You will ideally have previous experience of working in an administrative role within the automotive industry, however the business will also consider your application if you have a stable administrative background within a fast-paced, busy environment.

You will have fabulous communication skills via email, telephone, and face to face along with first class organisational and administrative skills. You will be brilliant at managing your time and meeting deadlines and enjoy working within a professional team. You will be adaptable and flexible with attention to detail and experience of data analysis.  

On Offer

A management salary and benefits package is on offer including a company vehicle, if you would like to find out more about the salary, please call Helen on 07747111178. 

Rygor show their appreciation when you do well, so whether that’s a group ‘Well Done!’ email, a small token of appreciation or a bonus opportunity, you’ll get the praise you deserve. They also offer team members access to employee reward scheme, perkbox so you can enjoy even more benefits for being part of Team Rygor. 

Team members are chosen for their expertise and talent, so you know you are working with the cream of the crop! They are committed to Setting Standards by beign ‘Rewarding’, ‘Reliable’ and ‘Respectful’. 

With exciting development and expansion plans in progress, at Rygor you will become part of something truly great!

Our Process 

When applying please include a full current CV, once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage which will either be an interview with the business or not depending on your experience. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation. Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom.

Managing your data 

We care about your personal data.  The General Data Protection Regulation provides you with more control and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process.   Your application data is held within our secure applicant tracking system through hireful - you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates.  We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process.