AM spoke to industry experts to find out if some of the motor retail industry’s long-held beliefs still apply today.
Even in a bad month, some brands still make gains. Convincing finance offers have a lot to do with that success.
Pay-to-use models such as ride-sharing and ride-hailing may kill the current business model, but dealers don’t think it will be soon
Dealers should try to retain the expertise and experience of their older workers.
Rockar is in the latter stages of launching with another new car franchise and is also close to developing a used car concept, according to its founder Simon Dixon.
A sandwich shop, a leasing company, a beauty salon, and a property business are just four ways dealers have created revenue streams and boosted footfall.
After the all-important March plate change, dealers and manufacturers are reviewing what is and is not working to entice customers into the showroom.
Small to medium sized dealer groups may experience a delay in receiving their apprenticeship funding due to the number of companies applying to access levy money.
NFDA chairman Mark Squires wants franchised dealers to shout about what they’re good at to help battle negative consumer perceptions over service pricing.
While apps are no substitute for a good website, they can build trust and increase engagement and retention.
Derek Hood made £21.2 million profit selling 170 historic cars last year and is about to open a branch in California.
March is make-or-break time for dealers and many businesses relied on strong finance offers to drive customers through their doors.
Classified sites believe telling car buyers how good (or not) a price is will boost sales and build trust, but some dealers fear it will drive down prices.
A dramatic fall in complaints shows self-regulation has killed the ‘Arthur Daley’ stereotype, says the Chartered Trading Standards Institute’s Tim Milsom
The Institute of the Motor Industry (IMI) is confident dealer groups will be able to use all funding from their apprenticeship levy to avoid handing back unused money to the Government.