Dealers who are actively embracing the changing digital marketplace are the most successful, according to new research from Auto Trader.
When it comes to knocking a dealer down on price, most car buyers would rather avoid the hassle.
Suzuki, Nissan and Dacia continue to maintain the lowest monthly prices for car finance offers in Q1.
Car tax changes coming on April 1 will represent only a small increase in the overall running costs, say experts.
To defend against ever-stronger consumer rights, car dealers need an organised approach to evidence
AM has launched a new conference AM DigiTech event which will live up to its name exploring the latest digital trends and technological innovations to impact automotive retailing.
Insight from international markets could help UK dealers enhance the performance of add-on products and accessory sales.
A year after their introduction, rules on the sale of GAP have boosted product sales and focused consumer minds on quality and not price
With increasingly higher numbers of interactive finance tools, retailers need to deliver the same high level experience in the showroom while ensuring Financial Conduct Authority (FCA) compliance is at the heart of all activity.
The session will also interweave the customer experience, illustrating how a digital process such as a vehicle appraisal can lift a customer's perceptionas well as providing a highly efficient and credible valuation method and help with FCA compliance.
Straightforward processes and easy-to-access aftersales systems enable the delivery of exceptional customer service demanded by today’s consumer
Forward thinking dealer groups are leading the way as video enters a new era where it is used at every opportunity and is fast becoming the ‘normal’ way to communicate at they will reveal at Automotive Management Live.
Data paves the way for an enhanced customer experience if mined and applied effectively, Martin Shave, technical solutions manager at Microsoft Dynamics will tell delegates at AM’s Digital Dealer conference.
AM today announces a full line-up of experts who will take to the stage in its F&I Theatre as part of its newly launched expo Automotive Management Live.
Interactive configuration tools are pivotal for the future of dealerships say ZeroLight, the company behind the visualisation technology for Audi City.
