Aftersales online services are not keeping pace with today’s consumer, according to Alex Rose, marketing director at whocanfixmycar.com, the online portal which invites consumers to post their requirements and for dealers to bid on the work.
SsangYong dealers will get a new sales opportunity next summer with the arrival of the Tivoli, a B-segment crossover SUV.
BMW Group Financial Services is urging the motor finance sector to check that its own house is in order, following a recent investigation into the practices of some price comparison sites.
Influential figures from across the UK automotive industry have come together to celebrate the achievements of more than 70 young people as part of an initiative to enhance skills in the sector.
Male staff at Seward Mitsubishi on Bilton Way, Portsmouth, are letting their upper lip hair grow to raise awareness about men’s health, as well as money for charity.
Alex F Noble & Son Nissan has presented Edinburgh College with a cash award enabling new student scholarships to learn more about electric vehicles.
The market for service plans is reaching a point of “critical mass” with customer recognition of the product increasing massively in the last year, says The Warranty Group.
The Independent Garage Association (IGA) has hailed the new SERMI (Security related Repair and Maintenance Information) website as a significant step towards independent garages accessing manufacturer technical information.
Garages illegally removing diesel particulate filters (DPFs) are not saving as much money as they may think, says motor parts reconditioning specialist DPF Clean Team.
Pendragon has announced that Jeremy King has been appointed as an independent non-executive director of the motor retail group with immediate effect.
Full year results for Cambria Automobiles show 14% revenue growth to £450.1 million and underlying pre-tax profit up 32% to £5.4m.
Lexus has unveiled the all-new LF-C2 concept at this year’s Los Angeles Auto Show.
Auto Trader says it now has 600 dealers using its forecourt management system I-Control with advanced users achieving 13 stock turns per year.
Volkswagen has revealed the all-new Golf R Estate at this year’s Los Angeles Auto Show.
More than 10,000 garages are being contacted and asked to join the RAC’s new real-time comparison website for car servicing, repairs and MoTs.
Used car buyers need greater protection to ensure they are not left out of pocket if the buying experience turns sour.
Like many sectors, the automotive category has been faced with having to adapt and react to the impact that technological developments have had on customer behaviour.
Lancashire motor group Bowker has revealed the first pictures of its new planned headquarters building in Preston.
AM has teamed up with What Car? Connect, the data marketing and insight service, to produce a monthly look at used car sales and target price data.
Two recent appointments by West Yorkshire-based dealer group Harratts are being playing a key role in the firm's revival in fortunes after a failed restructure.
Ford's own car dealer group, TrustFord, has appointed Steve Hood as chief operating officer.
Lack of expert information is holding back the sale of alternatively fuelled vehicles (AFVs), according to research.
October saw strong growth in the European new car sales market, with sales up by 7% compared to the same period last year, according to the latest analysis from JATO Dynamics.
The managing director of Luscombe Motors has committed to donating £50 to charity for every new car sold in a weekend of fundraising.
A Sytner dealership is giving customers tea to toast their newly serviced cars.
CAP Automotive has been acquired by Solera Holdings, a provider of risk and asset management software and services to automotive companies.
North West based motor retailer Cox Motor Group has acquired its fourth Honda car dealership, in Southport.
Jacksons, one of the largest car dealerships in the Channel Islands, is being sold to investment company Ravenscroft in a £41.7m cash and stock deal.
Volkswagen Commercial Vehicles is launching a free 29-point express visual check for van operators aiming to ensure vehicles withstand the rigours of the colder weather and help to prevent any serious problems occurring.
UK car manufacturing fell 6.7% in October to 150,060 units, leaving year-to-date volumes almost flat (down 0.3%).
