The doors to hall 7 of Birmingham NEC will be opened in less than 24 hours to welcome the first visitors to Automotive Management Live 2023, the free industry event for UK motor retailers.

Alongside more than 60 exhibiting supplier brands, there is a full day schedule of seminars and panel discussions covering operational and strategic issues.

The full agenda can be seen on the AM Live website here, and it includes sessions on new car market entrants, agency model, cybercrime, effective lead management and more.

More than 20 guest presenters include Arnold Clark chief executive Eddie Hawthorne, Volvo Car UK managing director Nicole Melillo Shaw, consultant Tony Whitehorn, Steve Young and Gareth Arnould from ICDP, Pendragon's chief marketing and customer officer Kim Costello, Auto Trader's director of automotive finance Rachael Jones, and more...

Automotive Management Live 2023 is open from 9.30am to 4.30pm on November 9, 2023, at Hall 7 of Birmingham NEC (postcode B40 1NT) and it is free for motor retailers - register here.

The latest AM industry special issue

Spotlight on the customer

In this issue:

What consumers really want - trends and habits dealers must understand to provide the right buying experience

Barriers to EV purchase - many private motorists need extra help before they take the plunge

Delighting used car buyers - it's essential for retailers to offer tailored experiences and great value

Aftersales customer care - valuable interactions are vital as dealerships face fishing in a diminishing pool

A customer-first future - Steve Young, ICDP MD, gives AM an exclusive insight.

Read now