Ferrari Service Advisor

Ferrari Service Advisor Contact Loren Bartholomew (Personnel Administrator) Hours Full Time Department Service Salary Dependent on Experience Benefits * A generous holiday allowance (25 days holiday plus 8 days Bank Holiday) * Contributory pension scheme * Life assurance * Private healthcare * On-site staff parking * Excellent training and development from our Ferrari and Group staff. Closing date 31st October 2020 Vacancy description Our Ferrari Dealership in Swindon is looking for an organised and enthusiastic Service Advisor to join their team. The ideal candidate will use their excellent customer service skills to deal with all of our Customer's requirements for servicing and repairs in an efficient and courteous manner. Duties will include (but are not limited to) booking services, completing repair orders, communicating any required repairs to our customers and working collaboratively with the Workshop Team to ensure all tasks are completed to the agreed time scales. Experience in or currently working in a Service Advisor role within a franchised dealership is essential, as is knowledge of Microsoft Office, Excel and DMS systems (Kerridge preferable). Familiarity of warranty procedures would also be advantageous but not essential. If you are someone who embraces the values of both the Ferrari Brand and Dick Lovett Group, whilst being able to prioritise and manage your own workload, this could be the opportunity for you. We look forward to hearing from you. An early application is advised. No agencies please unless otherwise arranged. We’re fortunate to receive a large response to our adverts every week. You’ll never receive an automated response from us – it’s something that we find too impersonal – and whilst we try to respond to every email, the amount of applications we receive sometimes makes that difficult. Therefore, if you don’t hear from us within 14 days, this means that unfortunately your application has been unsuccessful on this occasion. Please be assured we read every single one and if we think you might be relevant for a future role, we’ll keep your details on our file, and will arrange to contact you should a suitable vacancy arise in the future. Please do not hesitate to contact us should you require any feedback. Thank you. david.canavan@dicklovett.co.uk russell.brown@dicklovett.co.uk dudley.spicer@dicklovett.co.uk