After Sales Administrator

Job Title: Service Administrator - Aftersales Department (Automotive)
Location: West Birmingham, UK
Company: Global Automotive Company
Salary: £24K -£27K 
Are you looking for a challenging and rewarding career opportunity within the automotive industry? Our client, a renowned global brand in the automotive sector, is seeking a highly motivated Service Administrator to join their expanding team in West Birmingham, UK. As a Service Administrator, you will play a crucial role in the aftersales department, handling parts and claims with a strong focus on customer service and administration.
Responsibilities:

Provide exceptional customer service by promptly responding to inquiries, resolving customer issues, and ensuring customer satisfaction.
Manage and process parts orders and claims, ensuring accuracy and timely completion.
Collaborate with internal teams to coordinate parts availability, deliveries, and service appointments.
Maintain accurate records, databases, and documentation related to parts, claims, and customer interactions.
Assist in managing inventory levels and liaise with suppliers when necessary.
Provide administrative support to the aftersales department, including data entry, filing, and general office duties.Requirements:

Previous experience in an administrative role, preferably within the automotive industry.
Strong customer service skills with a passion for delivering exceptional service.
Excellent organisational and time management abilities, with a keen eye for detail.
Proficient computer skills, including MS Office suite and data entry.
Effective communication skills, both verbal and written.
Ability to work independently, prioritise tasks, and meet deadlines.
A positive attitude, self-motivation, and a strong work ethic.Working Hours: This is a full-time, onsite position, requiring 40 hours per week. The standard office hours are Monday to Friday.
Benefits:

Competitive salary based on experience and qualifications.
23 days of annual leave plus 8 bank holidays.
Opportunity to work for a global brand and gain valuable experience in the automotive industry.
Professional development and growth opportunities within the company.If you are a dedicated and enthusiastic individual with a passion for customer service and administration, this is the perfect opportunity for you to join a globally recognised automotive brand. Apply now to be part of a dynamic team in West Birmingham, UK, and contribute to the success of the aftersales department.
To apply, please submit your CV and a cover letter highlighting