Digital transformation has made headlines in the automotive industry since the start of the pandemic as retailers accelerated plans to give buyers the choice of how, where and when to buy their new or used car.
Volkswagen Financial Services UK chief executive, Mike Todd, reflects on the sector's rapid evolution and offers insight about what's needed to adapt to the road ahead.
Rising cases of the Omicron variant of COVID-19 are exposing anti-vaxxers as the car retail sector’s biggest business disruptor, it has been claimed.
After what he described as a "topsy turvey" year for automotive, EY UK & Ireland automotive leader, David Borland, suggests electric vehicles (EV) will hold the key to recovery in 2022.
This year has seen a perfect storm for energy prices. Unfortunately, the situation looks likely to worsen.
In his latest 'Viewpoint' opinion article for AM, Professor Jim Saker responds to a recent AM webinar, concluding that accessibility is now the key ingredient for any car retailer's reputation.
Car manufacturers exploring the agency model franchised car retail agreements “want to put the dealer last”, Suzuki GB boss Dale Wyatt has told his dealers.
Digital automotive retail tools can bring and end to a one-size-fits-all sales experience for car buyers, according to Keyloop chief executive Tom Kilroy.
People are the automotive retail sector’s biggest asset.
In his latest 'Viewpoint' opinion article for AM, Professor Jim Saker reflects on the positive impact that COVID-19 safety measures have had on customer experience in car retail.
The past fifty years has seen radical change within industries such as the automotive sector thanks to the advent of technology.
The consequences of the global pandemic have been profound. Like many other sectors, large swathes of the automotive industry had to scale back or even stop production in the early stages of COVID-19, with a gradual reopening as restrictions eased during 2020.
Niall Fitzgerald, a former CEO of Unilever, once said, “Data makes your briefcase heavy. Insight makes you rich.” It’s an approach that will guide the rapid advancement of online automotive retail.
2021 has been a pivotal year for the automotive industry in many ways. In particular, sales of electric vehicles (EVs) have boomed in numerous countries, most notably in Europe and China.
The way we buy cars has undertaken a fundamental transformation over the last 18 months.
In his latest opinion article for AM Professor Jim Saker considers the possibilities for hydrogen cars, posing the question 'Is Government taking hydrogen too lightly?'
There is no doubt that 2021 is the year of the used car for the motor industry, but with lockdowns hopefully behind us, dealers are cracking on meeting strong demand from consumers.
The automotive industry is evolving rapidly, with the connected vehicles market increasingly being seen as a major growth area.
Throughout the COVID-19 pandemic more and more automakers have turned to the online world to sell their cars.
While the automotive industry attempts to keep day-to-day operations running, it is having to evaluate the megatrends and decide where to place its big bets.
