opinion
Can car dealerships engineer a way to stability in aftersales? Opinion
Many dealerships and independent services centres (ISCs) are facing cost pressures due to inflation and ongoing supply chain disruption. Dominic Tribe, partner at Vendigital, asks whether car dealership can engineer a better way of working.
Know your car retail customer and keep them close to ride recession, opinion
Following Chancellor of the Exchequer Jeremy Hunt acknowledgement that the UK was in recession during last week’s Autumn Statement Mad Devs chief executive David Boyce is keen to highlight the need for car retailers to keep their customers close through challenging economic times.
Service sector could be set "to take off" despite EVs - opinion
Professor Jim Saker of Loughborough University's Business School observes that an ageing car parc provides good pickings for those businesses in the service and repair sector in this latest instalment of his monthly Viewpoint guest opinion articles for AM.
What do COVID 19 and automotive skills have in common?
Professor Jim Saker observes that the acquisition of knowledge isn't enough without the interactivity that helps instill how to use that knowledge. Read on to hear his views on human contact's role in skills development in this latest instalment of his monthly Viewpoint guest opinion articles for AM.
Is misinformation shaping our view of the automotive sector? Opinion
I had just finished making a complete mess of trying to record a 25-second sound bite for the BBC on supply chain problems in the industry, when a security man from the nearby shopping complex came over and wanted to know what we were doing.
Digital processes central to car dealers' drive for retention and efficiency, opinion
War, inflation, rising gas prices...not to mention a looming recession. Keyloop's executive vice-president of Alliances and OEMs Megan Harvey considers how car retail businesses can overcome the economic headwinds.
Car retail must keep driving green travel agenda despite rising energy prices, opinion
In the latest of a monthly 'guest opinion' feature Volkswagen Financial Services UK chief executive Mike Todd explains why the automotive sector must continue to drive the green travel agenda despite rising energy prices.