Retailers need to apply the same multi-channel thinking to communicating with customers as they do themselves when interacting with a High Street retailer or restaurant, according to RAPID RTC, sponsors of Automotive Management Live’s Future Dealership Zone.
An accounts assistant ripped off the Evans Halshaw Ford car dealership she worked for and was only caught after she went on maternity leave.
An aim to make car ownership "more affordable and more enjoyable" has led motoring association MotorEasy to partner with LeasePlan.
New service and repair comparison website AutoAdvisor.co.uk has received the backing of aftermarket supplier Banner Batteries.
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Volkswagen has revealed the all new eighth-generation Golf ahead of its arrival in UK showrooms next year.
Volkswagen and Tesla were among the European new car market’s biggest market share winners as registrations in the region rose by 14% during September, Jato Dynamics has reported.
The National Franchised Dealers Association (NFDA) Consumer Attitude Survey has revealed evidence of consumers increased interest in car dealership visits despite warnings that buyers intention is failing.
Donalds Group has opened the doors of a second MG Motor UK dealership in Stamford just a month after joining the franchise with the opening of a new showroom in Peterborough.
At some stage most of us have had someone in our car sales team who has many years of elapsed experience, but who truthfully has one year’s experience, repeated many times.
Thatcham Research has continued its commitment to improving road safety through the promotion of properly functioning ADAS on vehicles with the launch of a new repair course accredited by the Institute of the Motor Industry (IMI).
We bring you an update from just three of the many suppliers exhibiting at Automotive Management Live 2019 on November 7 at Birmingham NEC: RDS Global, Oracle and Reynolds And Reynolds.
The average dealer staff pay package, excluding management positions, fell by 3% to £40,000, according to the latest figures from the BDO Motor Salary Survey.
Cargiant owner Geoff Warren has spoken of plans to transform the business’s London headquarters into a specialist electric vehicle (EV) centre.
The Institute of the Motor Industry’s (IMI) TechSafe standards for car technicians working with electric vehicles (EV) have been officially endorsed by the Government’s Office for Low Emission Vehicles (OLEV).
Renault’s reigning Small Dealership of the Year has celebrated its 50th anniversary with the French car brand at an official celebration event attended by Groupe Renault UK managing director, Vincent Tourette.
TrustFord succeeded in raising over £160,000 for automotive sector benevolent charity Ben by travelling a combined distance of more than 20,000 miles in just 25 hours during the Breakout for Ben 2019 challenge.
Franchised car retail groups are choosing to exit the UK fleet sector as their leasing divisions attract big offers from banks and car manufacturers amid a squeeze on profits from their core retail operations.
Mercedes-Benz has teamed up with Hertfordshire franchisee L&L Automotive to open the German premium car brand’s latest pop-up store – at The Maltings Shopping Centre.
The Mayor of London Sadiq Khan will give low income and disabled Londoners the chance to swap into a lower emitting new vehicle with the extension of the capital’s £2,000 vehicle scrappage allowance scheme.
Former Perrys Motor Sales general manager David Walker Smith has been awarded £26,752 after successfully claiming unfair dismissal in an employment tribunal concluded in Manchester.
Sandicliffe Motor Group’s Sandicliffe Motor Contracts (SMC) is pulling out of the UK fleet market due to continued pressure on profits and “challenging trading conditions” in the sector.
It may sound extreme, but how else can you describe politicians who harm our children’s future for political and monetary gain?
Oodle Car Finance has appointed former Zopa and CapitalOne man Andrew Lawson as its new chief product officer on the back of the firm recently closing its £350m asset-backed securitisation (ABS).
Imperial Cars operations director Neil Smith outlines how it got its processes and data management fit and healthy as it prepared to expand.
Free registration is still open for the motor retail industry exhibition Automotive Management Live 2019 which takes place on November 7 at Birmingham NEC.
Car supermarkets grew their stock of used vehicles by an average of 11% during September in an effort to capture car buyers looking to buy in the key number plate change month, Motors.co.uk has reported.
Pure electric vehicles (EV) could soon sport green number plates as part of Government plans to "turbo-charge" the adoption of zero emissions vehicles.
Hendy Group has claimed the Solent Business Awards’ Company of the Year accolade after judges recognised its profitability, innovation, employment growth and a “near-doubling” of its turnover in 2019.
Lookers has celebrated the history of the Audi brand with a display of Le Mans winning racing cars and classic vehicles at the official VIP opening of its new flagship dealership at Farnborough.