Appointing a data protection officer makes sense for bigger dealer groups, say experts and industry figures
Under the new GDPR data legislation, dealers and manufacturers will have to make big changes to how they share customer information with third parties.
Solicitors address franchised dealers’ biggest worries about the forthcoming General Data Protection Regulation.
Motor retailers need to be more conscientious than ever to avoid the consequences of mis-selling, delegates at Automotive Management Live were told.
GDPR was the stand-out topic at this year's Automotive Management Live
Marketing Delivery MD Jeremy Evans explains what dealers can do about their data protection concerns
Breaching the GDPR data protection law coming into force in May could cost UK car dealers up to £17.5m or 4% of global turnover. They need to get ready now.
AM speaks with dealers and manufacturers to see what steps they have taken to prepare for GDPR.
The GDPR gives dealers a chance to review how they handle information in every area of their business, not just those affected by the new data legislation.
Car dealers should act to limit potential damage from flood of historic employment tribunal claimants.
Car dealers are being targeted by criminals making fraudulent car finance applications. Sgt Kate Jackson of the NVCIS explains how to spot them.
Dealers should try to retain the expertise and experience of their older workers.
Prepared car dealers can minimise risks to the finance market – whether from competitors, regulation or market pressures.
The new car sales boom depends on cheap, available finance, but storm clouds are visible on the horizon.
A dramatic fall in complaints shows self-regulation has killed the ‘Arthur Daley’ stereotype, says the Chartered Trading Standards Institute’s Tim Milsom
To defend against ever-stronger consumer rights, car dealers need an organised approach to evidence
Changing legislation poses challenges for how motor retailers deal with their workers
Knowing what to do if the worst happens can help your business to keep trading after fires, floods or other disasters.
Car dealers can use the latest technology and training to protect themselves and their assets, whether inside the dealership or exposed on the forecourt
The first motor retailers received ‘landing slots’ for FCA credit authorisation in January of this year. Eight months on, dealers seem unfazed by the changes
As used car finance grows in importance, independent dealers face greater demands to comply with the credit watchdog.
In an exclusive interview, Alphera Financial Services’ director Andy Gruber outlines the company’s goals and his hopes for the sector: how dealer finance penetration can exceed 80% in 2016 and the benefit of a TripAdvisor for the finance providers.
