As part of AM's regular '10 minutes with...' automotive retail supplier interview series, Tom Seymour, discussed 2020's rapid shift towards online car retail and what the future might hold with Silver Bullet managing director, Cameron Wade.
BCA has been met with a backlash from car dealers following its decision to relaunch its cinch marketing platform as an online car retailer perceived to be in direct competition with its traditional remarketing customers.
As Benjamin Franklin said: “It takes many good deeds to build a good reputation, and only one bad one to lose it.” AM looks at companies whose aim is to help dealers to secure a good name – and keep it
The motor industry may have dipped a toe in the online retail pool, but Zoople and LoveFilm founder Alex Chesterman has just leaped in head-first with his latest project - car retail platform Cazoo.
New decade heralds a new approach but lack of standardisation could pose problems
How close is the industry to a fully-functioning online buying process? These keys may help speed it along.
Hi-tech entrants, new alliances and products, ongoing regulatory changes and old supply woes will make for an interesting 12 months
As technology becomes more sophisticated, the quality of enquiry follow-ups needs to improve in tandem
As more consumers go online to research their vehicles, a good digital name has never been more important for car dealers and manufacturers
As online retailing gains traction among consumers, it’s an area that needs a strong offering from retailers
Economies of scale offered by ditching the single brand site have increasing appeal when the going gets tough on sales
James Tew, the chief executive of iVendi, says online retailing is exceptionally complex, and a lot of manufacturers have models he doesn’t think are working
As the UK mobility services market continues to grow, the growing number of new entrants provide traditional motor retailers with both opportunities and threats
Consumers in other retail sectors have long been able to buy and finance goods seamlessly online. The technology is finally becoming available to car dealers
Motor retailers who invest in digital assets alone are ignoring the latest evidence and will miss sales
Speakers at AM's Automotive Retail Congress told dealers they must change now to stay relevant through electrification, MaaS, and new finance rules
Whether called future mobility, mobility as a service, or smart transport, new usage models are likely to affect automotive retailers’ sales volumes
How will the car subscription models being introduced by vehicle manufacturers and tech start-ups affect motor retailers?
Zerolight chief executive Darren Jobling explains how digitising a showroom can boost your upsell
Edynamix director Iain Nickalls on creating 100% self-service aftersales systems and why dealers need to prepare themselves for Generation Alpha
Online tracking and video demonstrations bolster more traditional point-of-sale methods
Louise Coates, of the Digital FordStore, Manchester Arndale Centre, on a new way of selling cars and always looking for a way to exceed buyer expectations
PCP accounts for more than 80% of the new car finance sold in the UK, but PCH is growing fast, mostly at the expense of hire purchase and personal loans
PCP still accounts for more than 80% of the market, but personal contract hire is growing faster than any other form of finance in new car retail
With a £1,000 budget, motor retailers can invest in mystery shopping and coaching, sales days, and get ready for the EV explosion
