Volvo dealers are poised to offer a range of Polestar parts as the Swedish brand continues to strengthen ties with its high-performance arm.
Vertu Motors has appointed Liz Cope as chief marketing officer following the promotion of Steve Ferry into the role of group sales director.
BMW Financial Services (GB) Limited has been rewarded for realising the potential of its staff with the award of Investors in People’s Silver standard.
SsangYong Motor UK has appointed Doug Lincoln as aftersales director as it looks to support its expanding dealer network.
A “meticulous” Trading Standards investigation has led to a 12 month jail sentence for a specialist used Audi TT dealer and a six month sentence for his former mechanic.
Carwow has appointed former Who Can Fix My Car marketing director Alex Rose as its new head of trading.
Excellent customer service means a smooth transition between online and face-to-face relationships with customers, Motors.co.uk have stated.
Aston Barclay turned dealer trade-ins into cash within 48 hours customers dropping off their vehicles to collect new 16-plate models.
Honda’s active safety features seem better judged than those of many of its rivals.
Customer experience and trust remain top priorities as others target online sales and alternative fuel strategies, according to Ford of Great Britain CEO and managing director Andy Barratt.
Renault UK’s top dealerships will have their customer service put to the test after the brand teamed up with Auto Express to establish Driver Power Dealer of Excellence programme.
A year bookended by the launch of an all-new Navara pick-up and the new Micra could create “pressure points” in a Nissan dealer network battling to keep pace with increased volumes.
Rolls Royce Motor Cars is eyeing a eighth UK dealership site as it taps into a new, well-heeled young audience to continue its sales growth.
Kia Motors UK President and CEO Paul Philpott has said that the company’s 100,000 sales target is “within sight” as the brand unveils new derivatives in Geneva.
Ford and Nissan bosses in the UK have both claimed that one of the biggest challenges facing dealerships in 2016 is a skills shortage leading to the “untapped potential” of aftersales.
