Neil Addley, founder and managing director of JudgeService Research, promises to deliver a masterclass of leadership insights gained after more than 20 years of working with some of the UK’s most successful automotive retail groups at this year’s Automotive Management Live.
With three months to go more than 50 brands have already booked to exhibit at the 2019 Automotive Management Live show at Birmingham NEC on November 7.
Similarly to the holiday industry, the retail banking industry has changed considerably in the last 15 years to provide lots of services available digitally to consumers at their convenience.
Changed job descriptions for dealerships’ business managers may be one outcome of the Financial Conduct Authority’s probe into motor finance, says Andrew Smith, FCA expert
Transport for West Midlands is on the brink of scaling up its experimental Mobility as a Service (MaaS) solution and has invited automotive retailers to help deliver its forward-thinking project.
The seeds of a different used car market 10 years from now have already been sown including fuel type changes, new funding methods and a digitised wholesale sector, according to Philip Nothard of Cox Automotive
Cost controls and transparent performance updates are essential to retain lenders’ confidence in a struggling economy
Edynamix director Iain Nickalls on creating 100% self-service aftersales systems and why dealers need to prepare themselves for Generation Alpha
A look at the internal programmes motor retailers use to identify and develop potential heads of business
Carwow CEO Hames Hind on the rise of EVs and AI in motor retail and why he thinks direct sales are still some way off
Live chat and messaging are well established, but dealers are turning to technology and outside expertise to keep track of conversations
Motoreasy’s chief executive, Duncan McClure Fisher, explains why it is not a warranty company and why it wants to build an all-encompassing motoring association
Contact At Once! sales director Thom Coupar-Evans will reveal how car dealers can ‘join the dots’ to achieve better customer communication and reveal insight from Robins and Day’s roll-out of Apple Business Chat.
Nexcel will demonstrate its revolutionary sealed cell concept’s quicker and cleaner oil changes using a Toyota Prius on display at Automotive Management Live.
